Personal Banker I

Cadence Bank; Ruston (LA); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading bank is seeking a Personal Banker I to provide exceptional service and develop strong customer relationships. This role involves processing transactions, assisting with personal loans, and educating clients on banking products and services. Ideal candidates will have strong communication skills and a high school diploma, with previous banking experience preferred. Join a team dedicated to community impact and financial literacy.

Qualifications

• 1-year cash handling experience preferred.
• Previous banking or sales experience preferred.

Responsibilities

• Support transactional needs and deepen customer relationships.
• Open and process deposit accounts.
• Educate customers on bank channels.

Skills

Communication

Problem Solving

Team Player

Education

High School diploma

Bachelors in Finance

Job description

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What The Role Is

As a Personal Banker, you will provide best-in-class service by processing routine banking transactions while developing deep customer relationships and understanding their needs. You will identify and offer appropriate personal and business financial products, educate customers on alternative transaction channels, and assist clients with various needs within a universal banking model.

How You Will Make An Impact (Principal Duties and Responsibilities)

• Support transactional needs and identify opportunities to deepen customer relationships.
• Open and process deposit accounts, providing solutions for managing cash flow.
• Work effectively in a team environment with frequent customer interactions.
• Assist with simple consumer lending products such as personal loans and credit cards.
• Educate customers on bank channels including online and mobile banking, interactive tellers, and ATMs.
• Meet or exceed sales and referral objectives.
• Handle cash and maintain proper balancing procedures.
• Stay informed about products, fees, policies, and current offers to assist customers effectively.
• Explore financial needs and refer customers to appropriate services or departments.
• Ensure compliance with all relevant banking regulations and stay updated on regulatory changes.
• Participate in community activities and financial literacy initiatives to positively impact the community.

Who You Are

• High school diploma required; college coursework preferred.
• Previous banking or sales experience preferred.
• 1-year cash handling experience preferred.
• Strong communication skills and ability to solve problems and nurture relationships.
• This position does not require S.A.F.E. registration at employment.

Qualifications

Behaviors (Required): Team Player

Motivation (Required): Self-Starter

Education (Required): High School diploma; Bachelors in Finance or related field preferred.

Experience (Required): 1-year cash handling in banking or retail; sales and service skills; strong communication skills.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. For rights information, see the Department of Labor's "Know Your Rights" notice.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Finance and Sales
• Industries: Banking