Personal Banker I

Frost; Fort Worth (TX); On-site; USD 35,000 - 45,000; Full time

Job summary

Join a leading bank as a Personal Banker I, where you'll be the first point of contact for customers. This dual role includes personal banking and teller services, ensuring exceptional service and relationship building while balancing integrity and compliance. Frost offers a thriving career with competitive benefits including medical insurance, 401(k) matching, and generous paid time off.

Benefits

Medical, dental, and vision insurance

401(k) matching

Generous holiday and paid time off

Tuition reimbursement

Extensive health and wellness programs

Referral bonus program

Qualifications

• Exceptional customer service skills required.
• Proficiency in Microsoft applications necessary.
• Excellent written and verbal communication abilities needed.

Responsibilities

• Provide customer service and assist with banking transactions.
• Educate customers on account maintenance and financial services.
• Manage risk and adhere to compliance regulations.

Skills

Customer service

Communication

Integrity

Education

College hours

Tools

Microsoft applications

Job description

Join to apply for the Personal Banker I role at Frost

1 week ago Be among the first 25 applicants

Join to apply for the Personal Banker I role at Frost

Job Description

It’s about interactions more than transactions.

Job Description

It’s about interactions more than transactions.

Do you love serving others and being a helpful hand regardless of the issue? Do people often tell you that you brought them joy just by being you? Are you known for your ability to adapt in everchanging fast paced environments?

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who You Are

As a Personal Banker I, you are the first point of contact for many of our customers, and you set the standard for what it means to bank with us. Our personal bankers believe in trust, integrity, and building relationships with our customers, who span generations. They’re empathetic problem-solvers who consistently deliver our kind of banking experience—the kind that makes people want to stop by the bank and say hello.

What You’ll Do

• Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards
• Educate and advise customers on deposits, loans and provide support for any service or account maintenance issues
• You stand firm in integrity and want to do what is right for each customer. You are able to use good judgement in every situation, in the moment
• Provide teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures
• Maintain proper cash on hand and prepare daily settlement of teller cash and proof transactions
• Manage risk while actively practicing loss prevention
• Attend both teller and personal banking training to stay current with information and remain familiar with applicable policies, laws, regulations, and Bank Secrecy Act policies
• Develop relationships with clients. Desire to be their point of contact – they know your name and you know theirs
• Provide advice and guidance and help people along their financial journey
• Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
  
  

What You’ll Need

• Required Availability: Monday–Friday, 7:45am–6:15pm with Rotating Saturdays, 8:45am–1:15pm
• Exceptional customer service skills
• Proficiency in Microsoft applications
• Excellent written and verbal communication skills
  
  

Additional Preferred Skills

• Cash-handling experience
• College hours
• Experience in dealing with fraud, protecting customers’ money, and build trust so clients feel comfortable and safe
  
  

Frost Benefits

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!
  
  

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger. If this sounds like you, we encourage you to apply and see what’s possible at Frost.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

Referrals increase your chances of interviewing at Frost by 2x

Get notified about new Personal Banker jobs in Fort Worth, TX.

Relationship Manager I - Business Banking

Relationship Banker II - SB - Downtown Fort Worth - Fort Worth TX

Relationship Banker II - SB - Bonds Ranch, Fort Worth - TX

Relationship Manager I - Business Banking

U.S. Private Bank - Private Banker - Vice President or Executive Director

Private Client Banker II Bonds Ranch, Fort Worth - TX

Relationship Manager I - Business Banking

Financial Center Consultant II (Banker) - Clifford

Personal Banker (Full Time) - Weatherford

Financial Center Consultant II (Banker) - Watauga

Bilingual Associate Personal Banker- Saginaw

Business Relationship Manager Senior Not-for-Profit - Vice President

Business Banking Relationship Manager (Small Business) - Ft. Worth, TX

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.