Personal Banker: Grow Communities Through Trusted Banking

First Citizens; Sunset Hills (MO); On-site; USD 31,000 - 42,000; Full time

Job summary

First Citizens Bank in Sunset Hills, Missouri is seeking a Financial Services Representative (Personal Banker) to help drive sales and service in the branch. You will build banking relationships through proactive outreach and handle opening deposits and related services while identifying opportunities for referrals to bank partners.

The role emphasizes delivering excellent customer service, adhering to regulatory standards, and contributing to the community’s financial well-being.

Qualifications

• Bachelor's Degree with 1 year of experience OR High School Diploma or GED/Equivalent with 5 years in sales, customer service, or lending or financial services sales

Responsibilities

• Sales: achieve individual and team financial, production and relationship results; engage with customers and prospects; represent the Bank in the community to generate business.
• Service Standards: foster partnerships, uncover sales/referral opportunities, provide value and address needs, leverage tools and coaching.
• Operations and Administration: comply with regulations and policies, complete training, manage deposits accurately and efficiently.

Skills

structured sales process

financial guidance

financial literacy

retail banking products

Education

Bachelor's Degree with 1 year experience OR High School Diploma or GED with 5 years experience in sales/customer service/financial services

Job description

First Citizens Bank in Sunset Hills, Missouri is seeking a Financial Services Representative (Personal Banker) to help drive sales and service in the branch. You will build banking relationships through proactive outreach and handle opening deposits and related services while identifying opportunities for referrals to bank partners.

The role emphasizes delivering excellent customer service, adhering to regulatory standards, and contributing to the community’s financial well-being.