Personal Banker – Frontline Client Solutions

Academy Bank; Leavenworth (KS); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) plan

Company paid life insurance

Disability insurance

Vacation and holidays

Job summary

Academy Bank is seeking a Military Personal Banker I to deliver fast, friendly service and to promote banking products through live chat and in-person interactions. You will handle transactions, support clients with deposits, withdrawals and product inquiries, and adhere to all policies in a fast-paced team environment.

The role emphasizes building client relationships, meeting service levels, and completing monthly regulatory training to stay compliant with bank standards.

Qualifications

• Experience in customer service and banking is preferred.
• Willingness to complete monthly training on banking regulations and policies.

Responsibilities

• Deliver fast, friendly service consistent with company standards.
• Promote and explain consumer banking products to clients.
• Process banking transactions, deposits, withdrawals, and other services.
• Balance cash and checks in teller drawer as required.
• Respond to client inquiries via live chat promptly and accurately.
• Maintain client information with confidentiality and security.

Skills

Customer service

Chat support

Banking products

Attention to detail

Job description

Academy Bank is seeking a Military Personal Banker I to deliver fast, friendly service and to promote banking products through live chat and in-person interactions. You will handle transactions, support clients with deposits, withdrawals and product inquiries, and adhere to all policies in a fast-paced team environment.

The role emphasizes building client relationships, meeting service levels, and completing monthly regulatory training to stay compliant with bank standards.