Personal Banker: Financial Guidance & Customer Growth

Mybrb; Chester (VA); On-site; USD 35,000 - 49,000; Full time

Job summary

Blue Ridge Bank invites applications for a customer service banking position in Chester, VA. The role focuses on handling transactions, opening new accounts, providing guidance, and referring customers to appropriate bank products and services. The goal is to deliver outstanding service while meeting branch sales objectives.

The ideal candidate will assist both new and existing customers with financial needs, maintain accuracy, and uphold regulatory compliance. Weekend/evening hours are required.

Qualifications

• High school diploma or equivalent required.
• Proven ability to meet sales and service goals.
• Strong organizational skills and attention to detail.
• Effective communication and presentation skills.
• Ability to work all branch hours, including weekends and evenings.

Responsibilities

• Deliver outstanding service while performing a variety of customer transactions and inquiries.
• Offer guidance to customers and provide a full spectrum of customer services.
• Set, achieve, and exceed service standards by adhering to established Service Quality Standards.
• Achieve individual sales goals and promote the bank’s products/services.
• Develop customer relationships through new account follow-ups and account maintenance.
• Identify opportunities to grow relationships and refer to other lines of business.
• Maintain compliance with state and federal regulations and bank policies.

Skills

Strong computer skills (MS Office)

Strong presentation skills

Sales and service goal achievement

Organizational skills and attention to

Decision-making / problem resolution

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Blue Ridge Bank invites applications for a customer service banking position in Chester, VA. The role focuses on handling transactions, opening new accounts, providing guidance, and referring customers to appropriate bank products and services. The goal is to deliver outstanding service while meeting branch sales objectives.

The ideal candidate will assist both new and existing customers with financial needs, maintain accuracy, and uphold regulatory compliance. Weekend/evening hours are required.