Personal Banker - Desoto, TX

First Convenience Bank; DeSoto (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

First Convenience Bank is seeking a Personal Banker in Desoto, Texas, to serve customers at the FC Westmoreland Desoto Wal-Mart location. You will handle cash transactions, open accounts, and recommend bank products to help customers achieve their financial goals.

Under supervision, you will work in a high-volume retail setting, provide exceptional service, meet monthly account targets, and participate in ongoing training to stay compliant with bank policies.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent, or currently attending high school.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background check required.
• Ability to work well in a team.

Responsibilities

• Provide exceptional customer service while handling cash in a high-volume environment.
• Evaluate customer needs and recommend bank products and services to support their financial goals.
• Follow bank policies and directions as assigned by supervisor.
• Accountable for personal achievement of monthly new account production targets.
• Participate in an active sales environment with potential in-store prospecting.
• Process deposits and pay outs, record transactions, and balance daily operations.
• Receive cash and checks, verify amounts, and check endorsements.
• Enter transactions into computer and issue customer receipts.
• Cross-sell bank services and products to customers, including Spanish-speaking clientele.
• Regular and punctual attendance and adherence to approved authority levels.
• Stand or walk for extended periods; operate computer and office machinery; lift up to 50 lbs.
• Schedules may change based on business needs.

Skills

Customer service

Cash handling

Retail sales

Teamwork

Education

High school diploma/equivalency

Job description

Personal Banker #681-30805

Desoto, Texas, United States

Location

FCB Westmoreland Desoto Wal-Mart

Location Address

951 W. Belt Line Rd.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.