Personal Banker - Quinlan, TX

First Convenience Bank; Quinlan (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

First Convenience Bank in Quinlan, TX is hiring a Personal Banker to assist customers with deposits, payments, and account services in a busy retail setting at the FCB Quinlan Wal-Mart.

The role requires 18+ years, a high school diploma or equivalent, and basic retail or customer service experience; strong teamwork, flexible scheduling, and the ability to pass background checks are expected. You will promote bank products and support a diverse customer base, including Spanish speakers.

Qualifications

• Age 18 or older.
• High school diploma or equivalent; ongoing high school.
• Retail or customer service experience preferred
• Flexible schedule including evenings, weekends and holidays
• Must pass background check
• Ability to work well in a team

Responsibilities

• Provide exceptional customer service, handling cash in a high-volume environment.
• Evaluate customer relationships and promote bank products and services.
• Follow bank policies and supervisor directions.
• Aim to achieve monthly new account production.
• Participate in an active sales environment with in-store prospecting.
• Process deposits and cash transfers and balance daily transactions.
• Receive cash and checks, verify amounts and endorsements.
• Guard against counterfeit checks and verify identifications.
• Enter transactions and issue receipts.
• Cross-sell bank services and products.
• Serve a diverse customer base, including Spanish speakers.
• Perform other tasks as assigned by supervisors.
• Maintain regular attendance and punctuality.
• Work within established approval limits.

Skills

Teamwork

Customer service

Cash handling

Flexible schedule

Background check

Education

High school diploma or equivalent

Job description

Personal Banker

#639-30736

Quinlan, Texas, United States

Location

FCB Quinlan Wal-Mart

Location Address

8801 Hwy. 34 S.

Position Type

Full Time

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.