Personal Banker & Customer-Experience Champion

PNC; Castle Rock (CO); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k) plan with company match

Paid holidays & vacation

Disability protection

Job summary

PNC is seeking a Personal Banker- Universal based in Castle Pines, CO. The role focuses on acquiring and deepening customer relationships, delivering a full PNC conversation, and driving revenue while maintaining risk controls.

An in-office position with a strong emphasis on customer focus, loyalty, and collaboration with ecosystem partners. The base salary range and incentive plan reflect market norms for Colorado banking roles.

Qualifications

• Associate degree or equivalent and related experience or product knowledge to accomplish primary duties.
• 3+ years experience typically required.
• Experience in banking or financial services is a plus.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by improving financial wellbeing and deepening relationships.
• Drives sales conversations via internal and outbound interactions with a defined process.
• Delivers PNC solutions to meet client needs and expands wallet share.
• Supports risk management by adhering to policies and procedures.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associate degree or equivalent

No Degree

Job description

PNC is seeking a Personal Banker- Universal based in Castle Pines, CO. The role focuses on acquiring and deepening customer relationships, delivering a full PNC conversation, and driving revenue while maintaining risk controls.

An in-office position with a strong emphasis on customer focus, loyalty, and collaboration with ecosystem partners. The base salary range and incentive plan reflect market norms for Colorado banking roles.