Personal Banker - Client Growth & Cross-Sell Pro

Citi; Encinitas (CA); On-site; USD 58,000 - 81,000; Full time

Job summary

Citi in Encinitas, California is seeking an entry level Personal Banker to support sales, products, and service activities with the customer service team. The role focuses on building customer loyalty, increasing sales to individual clients, and delivering outstanding service.

The position is full-time and located in Encinitas, CA. Responsibilities include working on small business credit requests under $250K, promoting related banking products, and coaching branch staff.

Qualifications

• 0-2 years of relevant experience.
• Previous banking, retail, or sales experience preferred.
• Knowledge of Smart Banking tools and technologies.
• NMLS registration; Safe Act compliant.
• Clear and concise written and verbal communication skills.

Responsibilities

• Work with small business credit requests under $250K and refer larger lending opportunities.
• Cross-sell treasury and related small business products.
• Build referral opportunities through COIs and MGM Program.
• Assist in strategies to grow the small business client and implement sales plans.
• Deliver client services and outbound/inbound calls to acquire and deepen relationships.

Skills

Relevant experience

Sales experience

Smart Banking tools

NMLS registration

Communication skills

Education

Bachelor's degree

Job description

Citi in Encinitas, California is seeking an entry level Personal Banker to support sales, products, and service activities with the customer service team. The role focuses on building customer loyalty, increasing sales to individual clients, and delivering outstanding service.

The position is full-time and located in Encinitas, CA. Responsibilities include working on small business credit requests under $250K, promoting related banking products, and coaching branch staff.