Personal Banker: Build Financial Wellness & Relationships

Commerce Bank; Festus (MO); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Paid personal time

Career development

Education assistance

Job summary

Mercantil Commerce Bank in Festus, MO is seeking a Personal Banker to help customers achieve financial health through needs-based conversations and tailored product recommendations.

The role emphasizes building lasting relationships, delivering excellent service in person and by phone, and meeting branch sales and service goals while adhering to bank policies and regulatory requirements. Training and advancement opportunities are provided.

Qualifications

• 1+ years sales or customer service experience required.
• High School diploma or equivalent required.
• Ability to meet personal and branch sales and customer service goals.

Responsibilities

• Interact with customers in person and over the phone to assess needs and provide product recommendations.
• Educate customers on retail products and digital solutions to improve financial wellness.
• Ensure transactions are accurate and compliant with policies and regulations.
• Refer customers to bank specialists for complex needs.
• Contribute to achieving individual and branch sales targets.

Skills

Sales skills

Customer service

Communication

Education

High School diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Mercantil Commerce Bank in Festus, MO is seeking a Personal Banker to help customers achieve financial health through needs-based conversations and tailored product recommendations.

The role emphasizes building lasting relationships, delivering excellent service in person and by phone, and meeting branch sales and service goals while adhering to bank policies and regulatory requirements. Training and advancement opportunities are provided.