Personal Banker: Grow Relationships & Financial Wellness

Mercantil Commerce Bank; Saint Charles (MO); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid vacation

Paid personal time

Career development

Education assistance

Voluntary benefits

Job summary

Mercantil Commerce Bank is hiring a Personal Banker in Saint Charles, MO. You will build lasting customer relationships, identify financial needs, and present appropriate banking solutions.

The role combines in-person and phone interactions, with a focus on service quality and regulatory compliance. You will educate customers on retail products and digital tools, process transactions accurately, and collaborate with other departments to support client financial goals.

Qualifications

• High School diploma or equivalent required.
• 1+ years sales or customer service experience required.
• Experience working in a goal-driven sales environment preferred.

Responsibilities

• Interact with customers in person and over the phone to identify financial needs and meet sales/service goals.
• Actively listen to customers and recommend products and services that fit their needs.
• Educate customers on retail products and digital solutions to improve financial wellness.
• Ensure financial transactions are completed accurately and in compliance with policies.
• Refer customers to bank specialists for complex needs.

Skills

Sales skills

Customer service

Microsoft Word

Excel

Outlook

Education

High School diploma

Tools

Microsoft Word

Excel

Outlook

Job description

Mercantil Commerce Bank is hiring a Personal Banker in Saint Charles, MO. You will build lasting customer relationships, identify financial needs, and present appropriate banking solutions.

The role combines in-person and phone interactions, with a focus on service quality and regulatory compliance. You will educate customers on retail products and digital tools, process transactions accurately, and collaborate with other departments to support client financial goals.