Personal Banker — Growth, Incentives & Impact

Mercantil Commerce Bank; Saint Peters (MO); On-site; USD 28,000 - 35,000; Full time

Job summary

Mercantil Commerce Bank is seeking a Personal Banker in Saint Peters, MO. The role focuses on helping customers improve their financial health through needs-based conversations, product recommendations, and excellent service.

You will build relationships, educate customers on retail products and digital solutions, and process transactions accurately while complying with regulations. The position offers a weekday schedule with potential for incentive earnings.

Qualifications

• High School diploma or equivalent required.
• 1+ years sales or customer service experience required.
• Experience in an environment with individual and team sales goals preferred.

Responsibilities

• Interact with customers both in person and over the phone to ensure their financial needs are met through needs-based conversations and sales fulfillment.
• Actively listen, understand, and make recommendations of products and services based on customer needs to ensure individual and team sales and services goals are achieved.
• Educate customers on a variety of retail products and digital solutions that enhances the customer experience and contribute to achieving sales goals.
• Ensure financial transactions are completed accurately and efficiently, while complying with all policies, procedures, and regulatory requirements.
• Identify complex financial needs and refer customers to bank specialists when appropriate.
• Perform other duties as assigned

Skills

Strong sales

Customer service

Communication

Microsoft Word

Education

High School diploma

Experience-based equivalent

Tools

Excel

Outlook

Word

Job description

Mercantil Commerce Bank is seeking a Personal Banker in Saint Peters, MO. The role focuses on helping customers improve their financial health through needs-based conversations, product recommendations, and excellent service.

You will build relationships, educate customers on retail products and digital solutions, and process transactions accurately while complying with regulations. The position offers a weekday schedule with potential for incentive earnings.