Personal Banker Associate II - Hays Farm (Huntsville, AL)

Fifth Third; Huntsville (AL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a Personal Banker Associate II to join their team in Huntsville. This full-time role offers an exciting opportunity to engage with customers, providing tailored banking solutions while building strong relationships. You will undergo a comprehensive onboarding program, equipping you with the skills to excel in sales and service. If you're passionate about helping others achieve their financial goals and thrive in a dynamic environment, this position is perfect for you. Join a diverse team committed to excellence and make a meaningful impact in the community.

Qualifications

• Experience in financial services preferred.
• Strong sales and communication skills are essential.

Responsibilities

• Engage in consultative sales processes to assess customer needs.
• Develop and maintain knowledge of retail banking products.

Skills

Sales Skills

Communication Skills

Analytical Skills

Education

College Degree

Relevant Work Experience

Job description

Personal Banker Associate II - Hays Farm (Huntsville, AL)

Position Overview

We are seeking candidates for the role of Personal Banker Associate II at Hays Farm, Huntsville, AL. This full-time position involves completing a 4-8 week onboarding program, including rotations in Operations and Sales & Service, culminating in certification to perform as a Retail Personal Banker II. The role focuses on sales development, relationship building, and providing comprehensive banking solutions to customers.

Key Responsibilities

1. Engage in consultative sales processes to assess customer needs and recommend appropriate banking products and services.
2. Develop and maintain knowledge of retail banking products and promote their benefits to customers.
3. Proactively reach out to customers using marketing tools, and participate in community financial literacy events.
4. Collaborate with business partners to offer holistic financial solutions and refer customers as appropriate.
5. Meet or exceed customer experience and sales goals, contributing to revenue growth.
6. Assist in the training of Customer Service Representatives in sales and referral processes.
7. Ensure customer satisfaction through professional and friendly service, maintaining confidentiality and ethical standards.
8. Participate in the loan process and bank opening/closing procedures as directed.
9. Stay updated on retail procedures to mitigate risks and prevent fraud.

Qualifications

• College degree or relevant work experience.
• Experience in financial services preferred.
• Strong sales, communication, and analytical skills.
• Ability to represent Fifth Third Bank professionally.
• S.A.F.E. Act registration via NMLS required.

Working Conditions

• Office environment with extended computer use.
• Travel within the affiliate for training and scheduled activities.

Fifth Third Bank values diversity and is committed to equal employment opportunity.