Personal Banker Associate

MidFirst Bank; Denver (CO); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) plan

Paid holidays, vacation, and sickleave

Job summary

MidFirst Bank is seeking a Teller/Personal Banker to greet customers, process transactions, and deepen relationships by selling banking products. You will open deposits, process loan applications, and respond to inquiries while meeting sales goals and supporting teammates.

Ideal candidates have strong client-service skills, proven cash handling experience, and the ability to generate new business through cross-selling. Bilingual Spanish is preferred and Microsoft Office familiarity is a plus.

Qualifications

• Minimum of one year successful sales experience in an incentive-driven environment or an environment with defined goals and accountabilities.
• Minimum of 6 months of cash handling experience in a retail sales environment and/or previous banking experience.
• Excellent client-service skills, including oral and written communication with exceptional influencing skills.
• Ability to generate new business through optimizing sales opportunities with existing and walk-in customers.
• Entrepreneurial, ownership-oriented mindset
• Careful attention to detail and strong organizational skills.
• Ability to work effectively as a team member and with customers.
• Strong analytical and problem solving skills and the ability to derive innovative solutions.
• Ability to establish credibility quickly with customers; demonstrate confidence in dealing with his/her peers.
• Strong work ethic and high integrity.
• Strong computer skills.
• Friendly, outgoing, assertive, confident, and enthusiastic personality.

Responsibilities

• Greet customers and create a welcoming, customer-focused environment.
• Process customer transactions accurately in a fast-paced setting while balancing cash drawer.
• Sell financial products (e.g., Credit Cards, CDs, IRAs, Loans).
• Open deposit accounts and take loan applications.
• Respond to customer inquiries and concerns with solutions.
• Identify cross-sell opportunities and refer customers accordingly.
• Prepare daily/weekly sales reports.
• Interview and process consumer loan/credit line requests and obtain referrals.

Skills

Sales experience

Cash handling

Customer service

Communication

Cross-sell

Microsoft Office

Bilingual Spanish (preferred)

Tools

Microsoft Office

Job description

Banking Center Hours are Monday through Friday, 8:00 AM to 5:00 PM.

This position has responsibilities as both a Teller and a Personal Banker. The ideal candidate must efficiently process a variety of customer transactions, generate business and deepen relationships by selling products and services to potential and existing customers. Responsibilities include providing high quality customer service while achieving sales goals and supporting other banking center staff as needed. Your duties will include, but are not limited to the following:

• Greeting customers and facilitating a welcoming and customer-focused environment.
• Processing customer transactions efficiently and accurately in a fast-paced environment while maintaining a balanced cash drawer and adhering to internal controls and procedures.
• Selling financial products (e.g. Credit Cards, CD's IRA's, Loans).
• Opening deposit accounts and taking loan applications.
• Responding to customer inquiries and concerns and creating positive solutions.
• Recognizing and referring cross-sell opportunities.
• Performing daily/weekly sales reporting.
• Interviewing and processing consumer loan/credit line requests for customers, and obtaining referrals from loan customers.
• Quoting rates, terms and programs for loan customer requests.
• Supporting other sales associates as needed.

*This list includes the current primary responsibilities of this position. It is not intended to be all- inclusive and is subject to change, as needed, for the purpose of operational efficiency.

Salary Range: $17.71 - $26.84. This position is non-exempt. Benefits: We offer a comprehensive benefits package including medical, dental, and vision coverage; paid holidays, vacation, and sick leave; and 401(K) plan. Hours of paid leave may vary based on position. Compensation may vary based on applicant’s experience and education. Certain positions may qualify for additional compensation in the form of incentives or bonuses; and certain positions may qualify for additional compensation for particular shifts worked or for bilingual language skills. Ideally this position will be filled by December 31, 2026. If the position hasn't been filled, the date may be extended.

Requirements

• Minimum of one year successful sales experience in an incentive-driven environment or an environment with defined goals and accountabilities which you met or exceeded.
• Minimum of 6 months of cash handling experience in a retail sales environment and/or previous banking experience.
• Excellent client-service skills, including oral and written communication with exceptional influencing skills.
• Ability to generate new business through optimizing sales opportunities with existing and walk-in customers.
• Entrepreneurial, ownership-oriented mindset
• Careful attention to detail and strong organizational skills.
• Ability to work effectively as a team member and with customers.
• Strong analytical and problem solving skills and the ability to derive innovative solutions.
• Ability to establish credibility quickly with customers; demonstrate confidence in dealing with his/her peers.
• Strong work ethic and high integrity.
• Strong computer skills.
• Friendly, outgoing, assertive, confident, and enthusiastic personality.

Preferred Skills:

• Bilingual (fluent verbal and written Spanish) skills
• Proficient with all Microsoft applications (Word, Outlook, Excel etc.)

Physical Requirements:

This position may require long periods of standing or sitting and may include long periods of typing and repetitive motion. Candidates must possess the ability to lift and carry cash drawers, coin bags, and boxes sometimes weighing as much as 25 pounds.