Personal Banker

fnbtandfcbcareers; San Marcos (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

FNBT is seeking a Bank Teller to deliver exceptional service in a high-volume branch. You will handle cash deposits and payments, verify endorsements, and balance daily transactions while promoting bank products to customers, including Spanish-speaking clients. Flexibility for evenings and weekends is required.

The role emphasizes accurate cash handling, adherence to policies, and reliable attendance in a fast-paced retail banking environment.

Qualifications

• Minimum six months of work experience in a retail or customer service environment preferred.
• Ability to stand for long periods and work in a busy branch setting.
• Flexibility to work evenings, weekends, and holidays as needed.

Responsibilities

• Provide exceptional customer service including receipt and payment of cash in a high-volume sales environment.
• Evaluate customer relationships and promote bank products and services.
• Process deposits, issue receipts, balance daily transactions, and guard against counterfeit checks.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Maintain accurate records and adhere to bank policies and procedures.
• Attend to customers with reliability and punctuality.

Skills

Customer service

Cash handling

Sales

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Banking software

Job description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality

• Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment