Personal Banker

First Community Bancshares, Inc.; Roanoke (TX); Vor Ort; USD 19.000 - 26.000; Vollzeit

Benefits dieser Stelle

Equal Opportunity Employer

Zusammenfassung

First Community Bancshares, Inc. in Roanoke, TX is seeking a customer service oriented teller to join our team. Under direct supervision you will handle cash receipts and payments in a high-volume sales environment, delivering exceptional service.

You will evaluate customer relationships and promote bank products, cross-sell services, and support a diverse client base including Spanish speakers. A high school diploma and some retail experience preferred.

Qualifikationen

• Under direct supervision, provide exceptional customer service while handling cash in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with bank and supervisor directions.
• Accountable for personal achievement of monthly new account production targets.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Regular and predictable attendance and punctuality.

Aufgaben

• Provide exceptional customer service, involving receipt and payment of cash in a high-volume environment.
• Process deposits and issue cash receipts and payments according to bank procedures.
• Promote bank products and services to support customers’ financial success.
• Record transactions accurately and balance daily operations.
• Assist customers with money orders, wires, CDs, and other services.
• Maintain professional conduct and adherence to policies while working with team.

Kenntnisse

Customer service

Cash handling

Teamwork

Flexible schedule

Spanish language support

Ausbildung

High school diploma / equivalent

Jobbeschreibung

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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