Personal Banker

MidWestOne Bank; North English (IA); On-site; USD 40,000 - 60,000; Full time

Job summary

MidWestOne Bank is seeking a Personal Banker to develop and maintain customer relationships by providing financial advice and solutions. This role involves loan processing, customer outreach initiatives, and assisting in the training of less experienced bankers while contributing actively to community events.

Benefits

Competitive base compensation with performance-based incentives

Career development and continuous learning opportunities

Paid Time Off, Paid Holidays, Parental/Grandparent Leave

100% vested 401(k) Retirement Plan with company match

Medical, Dental, and Vision insurance

Flex spending plan & Health savings accounts

Student Loan Debt Reduction Program

Employee Stock Ownership Plan

Employer provided group life insurance

Wellness Program

Free banking services and financial services discounts

Take Your Dog to Work Day

Qualifications

• Preferred 1-2 years of experience in a sales and service-related role.
• Banking or financial experience is preferred.

Responsibilities

• Identifies customer needs and processes applications and loans.
• Acts in a leadership capacity when required and assists with complex accounts.
• Participates in community outreach and events.

Skills

Customer Service

Sales Skills

Leadership

Education

Associates degree or equivalent experience

Job description

Overview

Small enough to care. Big enough to deliver.

As a Personal Banker, is responsible for developing and maintaining relationships with customers and prospects by providing financial advice and solutions based on their retail accounts, loans, and service needs. Identifies opportunities to connect customers with other business lines to strengthen the relationship. Performs in a leadership role to assist less experienced Bankers in their development or to meet and resolve customer needs. Actively participates in proactive customer outreach initiatives and community events. May assist with operational duties, including banking transactions, and may fill in at various locations as requested.

Responsibilities

• Identifies customer needs by asking open-ended questions to recommend and open appropriate deposit accounts for consumer and business ownerships, and related retail services.
• Originates and processes consumer loan applications; handles loan closings and collection activities.
• Participates in customer outreach initiatives and campaigns to achieve sales goals.
• Uses bank technology to track related activities and progress towards goals.
• Proactively identifies and makes referrals to other business lines and connects customer to the appropriate employee.
• Performs necessary tasks to establish and/or update accounts, and services.
• Embraces leadership opportunities within the branch by:
  • Acting in a leadership capacity when Retail Branch Team Leader, Assistant Team Leader or Senior Banker is not available (including resolution of difficult or sensitive customer situations);
  • Assisting with sales skills development activities;
  • Assisting others with complex consumer, fiduciary, or business ownership accounts and relevant services.
• Provides backup support for operational duties and banking transactions while adhering to all processing and balancing requirements.
• Volunteers for community organizations and participates in community events.
• Performs other duties as assigned.

Qualifications

• Associates degree or equivalent combination of education and related work experience.
• In addition to education in the field of business or related field, prefer 1-2 years of experience in a sales and service-related role.
• Banking or financial experience is preferred.

Created By : Compensation Range

The Perks!

• Competitive base compensation with additional performance-based incentives (incentives vary depending on role)

• Career development and continuous learning opportunities
• Paid Time Off, Paid Holidays, Parental/Grandparent Leave, and more
• 100% vested 401(k) Retirement Plan with company match
• Medical, Dental, and Vision insurance
• Flex spending plan & Health savings accounts with employer contribution
• Student Loan Debt Reduction Program
• Employee Stock Ownership Plan
• Employer provided group life insurance with option to purchase additional life insurance for you and your family members
• Employer provided long term and short term disability insurance
• Additional Insurance options to meet your personal needs: Critical Illness and Accident insurance, and Hospital Indemnity
• Wellness Program
• Free banking services and other financial services discounts
• Take Your Dog to Work Day in June
• Employee Rally Day- a day of celebration and recognition!

RISE stands for Retention, Innovation, Support, and Empowerment. Through RISEwe aspire to create and sustain a culture of respect and belonging that is reflected in the workplace and the communities we serve.

Let's build something great, together.