Personal Banker

First National Bank Texas; Minnesota; On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas in Minnesota is seeking a Teller to deliver outstanding service in a busy banking environment. You will handle cash transactions, assist customers with deposits and withdrawals, and promote bank products and services. You will work with a team, follow policies, and aim to meet monthly account goals.

Fluency in Spanish is a plus given a diverse customer base. This role requires reliability, flexibility in schedule, and the ability to maintain accuracy in a fast-paced

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent, or currently attending high school.
• Six months of retail or customer service experience preferred.
• Ability to work a flexible schedule including evenings, weekends and holidays.
• Ability to pass background investigation per company policy.
• Ability to get along with coworkers and work effectively in a team.

Responsibilities

• Provide exceptional customer service while handling cash in a high-volume sales environment.
• Evaluate customer relationships and suggest bank products and services.
• Follow bank policies and supervisor guidance.
• Meet monthly new account production targets as assigned by upper management.
• Participate in in-store prospecting when needed.
• Process deposits and payouts accurately and balance each day’s transactions.
• Receive cash and checks for deposit, verify amounts and endorsements.
• Examine cash to guard against counterfeit checks and identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit.
• Process Western Union wires and cash advances.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Perform other tasks as requested by supervisors.

Skills

Age requirement

Customer service

Team player

Flexible schedule

Background check

Spanish-speaking helpful

Education

High school diploma or equivalent

Job description

• * At least 18 years of age
• * High school diploma, high school equivalency or currently attending high school
• * Six months of work experience in a retail or customer service environment preferred
• * Must be able to work a flexible schedule including evenings, weekends, and holidays
• * Must successfully pass background investigation according to company policy
• * Must be able to get along with co-workers and work effectively in a team environment

Job Description

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• * Follow established policies in accordance with the bank and the supervisor s direction
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Perform other tasks requested by supervisors as they relate to the bank and its functions
• * Regular and predictable attendance and punctuality

• * Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs.

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