Personal Banker

First National Bank Texas; Farmington (NM); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas in Farmington, NM seeks a reliable Bank Teller to deliver exceptional customer service in a fast-paced branch. You will handle cash transactions, open accounts, and promote bank products while maintaining accuracy and compliance with policies.

The ideal candidate is 18+, has a high school diploma or equivalent, and can work evenings, weekends, and holidays. Bilingual skills are a plus; regular attendance is required.

Qualifications

• Must be 18+ and have a high school diploma or equivalent.
• Experience in retail or customer service preferred (6 months).
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Pass background check as per company policy.
• Works well with others in a team environment.

Responsibilities

• Provide exceptional customer service handling cash receipts and payments in a high-volume sales environment.
• Evaluate customer relationships and suggest bank products to support financial success.
• Follow bank policies and supervisor directions.
• Aim for monthly new account production targets set by management.
• Participate in in-store prospecting when needed.
• Process deposits and cash through bank procedures and balance daily operations.
• Receive cash and checks, verify amounts, and check endorsements.
• Examine cash for counterfeit items and proper ID.
• Enter transactions into computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and assist diverse customer base including Spanish speakers.
• Perform other tasks per supervisor related to bank functions.
• Maintain regular attendance and punctuality.
• Approval limits based on authority levels.

Skills

Customer service

Teamwork

Flexible schedule

Cash handling

Education

High school diploma or equivalent

Tools

POS system

Job description

• * At least 18 years of age
• * High school diploma, high school equivalency or currently attending high school
• * Six months of work experience in a retail or customer service environment preferred
• * Must be able to work a flexible schedule including evenings, weekends, and holidays
• * Must successfully pass background investigation according to company policy
• * Must be able to get along with co-workers and work effectively in a team environment

Job Description

• * Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• * Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• * Follow established policies in accordance with the bank and the supervisor s direction
• * Accountable for the personal achievement of monthly new account production as assigned by upper management
• * Participate in an active sales environment that may require in-store aisle prospecting
• * Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• * Receive cash and checks for deposit, verify amounts, and look for check endorsements
• * Examine cash carefully to guard against acceptance of counterfeit checks and identification
• * Enter transactions into computer and issue customer receipts
• * Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• * Process western union wires and cash advances
• * Cross-sell bank services and products
• * Provide bank services to a diverse customer base, including a large Spanish speaking population
• * Perform other tasks requested by supervisors as they relate to the bank and its functions
• * Regular and predictable attendance and punctuality

• * Approval limits will be based upon established authority levels

Environmental and Physical Requirements:

• * Required to stand or walk for extended periods of time dependent upon branch location
• * Ability to work in a high volume, stressful and noisy environment
• * Schedules are prepared based on business need and subject to change at any time
• * Operate a computer and other office machinery
• * Ability to lift up to 50 lbs.

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