Personal Banker

Fhnb; Marble Falls (TX); On-site; USD 26,000 - 36,000; Full time

Job summary

Fhnb is seeking a bank teller to provide top-notch customer service in a high-volume retail banking setting. You will handle cash transactions, process deposits, and offer bank products to help customers achieve their financial goals.

The role requires a high school diploma or current enrollment, 18+ years of age, and flexibility for evenings and weekends. You will work as part of a team with adherence to bank policies and daily balancing duties.

Qualifications

• High school diploma or current enrollment in high school.
• Must be 18 years or older.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends, and holidays.
• Background investigation as per company policy.
• Ability to work in a team environment.

Responsibilities

• Provide exceptional customer service, handling cash in a high-volume sales environment.
• Evaluate customer relationships and recommend bank products and services.
• Follow established bank policies and supervisor directions.
• Aim to meet monthly new account production targets.
• Participate in an active sales environment with possible in-store prospecting.
• Process deposits and payouts and balance daily operations.
• Receive cash and checks for deposits and verify amounts.
• Sell money orders, cashier's checks, wires, and CDs.
• Handle Western Union wires and cash advances.
• Cross-sell bank services to diverse customers, including Spanish speakers.
• Attend to tasks requested by supervisors relating to bank operations.
• Maintain regular attendance and punctuality.
• Work within approved authority levels.

Education

High school diploma or currently attending high school

Job description

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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FCBI is an Equal Opportunity Employer
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