Personal Banker

First Community Bancshares, Inc.; Killeen (TX); In loco; USD 30.000 - 34.000; Tempo pieno

Descrizione del lavoro

First Community Bancshares, Inc. in Killeen, TX seeks a friendly teller to deliver exceptional customer service in a high-volume retail banking environment. You will handle cash transactions, verify deposits, and balance daily operations while following bank policies.

The role includes evaluating customer relationships, cross-selling bank services, and supporting a diverse clientele including Spanish speakers. A flexible schedule, teamwork, and ability to pass a background check are required.

Competenze

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Mansioni

• Provide exceptional customer service, involving receipt and payment of cash, in a high volume sales environment
• Evaluate new and existing customer relationships and recommend bank products and services
• Follow established policies in accordance with bank and supervisor direction
• Achieve monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds and balance each day
• Receive cash and checks, verify amounts and endorsements
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Attend to tasks as requested by supervisors related to bank operations
• Maintain regular and punctual attendance
• Approval limits based on established authority levels

Conoscenze

Customer service

Cash handling

Sales / cross-selling

Teamwork

Formazione

High School Diploma or GED

Descrizione del lavoro

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

Member FDIC, Equal Housing Lender

FCBI is an Equal Opportunity Employer

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