Personal Banker

First Convenience Bank; Bullhead City (AZ); Vor Ort; USD 27.000 - 38.000; Vollzeit

Zusammenfassung

First Convenience Bank in Bullhead City, AZ, is hiring a Teller to deliver outstanding customer service in a busy branch. You will handle cash transactions, promote bank products, and help customers with account needs while following policies and procedures.

The role requires flexible scheduling including evenings, weekends, and holidays, and successful background check clearance. Teamwork and reliability are essential in this position.

Qualifikationen

• Experience in a retail or customer service environment preferred.
• Proven ability to work in a fast-paced sales environment.
• Ability to promote and cross-sell bank services.

Aufgaben

• Provide exceptional customer service with cash handling in a high-volume environment.
• Recommend bank products and services to support customers' financial needs.
• Follow bank policies and supervisor directions.
• Contribute to monthly new account production goals.
• Cross-sell bank services to a diverse customer base.

Kenntnisse

Customer service

Cash handling

Sales

Teamwork

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Requirements

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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