Personal Banker

IH Mississippi Valley Credit Union; Des Moines (IA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Outstanding training

Competitive compensation

401(k) match

Paid time off

Life Insurance

Paid Community Volunteering

Education reimbursement

Fitness reimbursement

Health insurance

Flexible Spending Accounts

EAP

Fitness center

Job summary

IH Mississippi Valley Credit Union in Des Moines, IA is seeking a Personal Banker to nurture member relationships and drive financial growth. You will serve as a senior consumer lending professional, manage a strong book of business, coach teammates, and support branch operations.

The role requires at least 3 years of consumer lending experience, a high school diploma, and the ability to obtain CUNA FiCEP/CCUFC within 12 months. Expect a pay range of $21–$25 per hour plus an incentive plan.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Minimum three years of strong consumer lending experience.
• Ability to obtain CUNA FiCEP/CCUFC designation within the first year.
• Proven success in Business Development and Community Involvement, cultivating and deepening current relationships while establishing new business client base
• Interpersonal skills to represent the credit union in a positive way, both internally and externally at all times.

Responsibilities

• Connect with members to assist them on their financial journey and building relationships.
• Be attentive to the members’ overall financial health, identify opportunities, provide guidance on the member's financial goals while achieving their financial dreams.
• Interview and assist members in completing loan applications (personal, auto, credit cards, etc) and explain loan terms, rates, repayment schedules, and add-on options.
• Monitor loan pipeline to ensure timely follow-up and processing.
• Serving as a role model to team members while helping coach them through their training and certification process.
• Provide member transactions, Opening new accounts, IRAs, CDs, account maintenance as well as originating, documentation and closing of loans.
• Follow and comply with all regulations, policies and procedures.
• The other fun part? Sharing your wealth of knowledge and expertise with your fellow team members, being a mentor and encouraging their growth.
• The pay range for this position is $21.00-25.00/hour, plus Incentive Plan. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity.

Skills

Consumer lending

Relationship building

Coaching teammates

Interpersonal skills

Education

High School Diploma

CUNA FiCEP/CCUFC designation within 1 year

Job description

Join our team as a Personal Banker at IHMVCU!

At IHMVCU, our Personal Bankers help members navigate their financial journey through strong relationships, sound financial guidance, and exceptional service. This role serves as a senior consumer lending professional and trusted resource within the branch, maintaining a strong book of business while supporting teammates through coaching and support. This position is based at our Financial Center located at 3990 Merle Hay Rd, Des Moines, IA, however travel may occasionally be required.

Candidates must be available and willing to attend the following:

Start Date: October 26, 2026

New Hire Training: October 26th - October 29th & November 2nd - November 5th in the Quad Cities Area

Education and Experience

• High School Diploma or equivalent required; some college preferred.
• Minimum three years of strong consumer lending experience.
• Ability to obtain CUNA FiCEP/CCUFC designation within the first year.
• Proven success in Business Development and Community Involvement, cultivating and deepening current relationships while establishing new business client base
• Interpersonal skills to represent the credit union in a positive way, both internally and externally at all times.

What You’ll Do

• Connect with members to assist them on their financial journey and building relationships with them.
• Be attentive to the members’ overall financial health, identify opportunities, provide guidance on the member's financial goals while achieving their financial dreams.
• Interview and assist members in completing loan applications (personal, auto, credit cards, etc) and explain loan terms, rates, repayment schedules, and add-on options.
• Monitor loan pipeline to ensure timely follow-up and processing.
• Serving as a role model to team members while helping coach them through their training and certification process.
• Provide member transactions, Opening new accounts, IRAs, CDs, account maintenance as well as originating, documentation and closing of loans.
• Follow and comply with all regulations, policies and procedures.
• The other fun part? Sharing your wealth of knowledge and expertise with your fellow team members, being a mentor and encouraging their growth.
• The pay range for this position is $21.00-25.00/hour, plus Incentive Plan. Final compensation for this position will be determined by various factors such as relevant work experience, specific skills and competencies, education, certifications and internal pay equity.

Being a team member of IHMVCU is more than just a job, we want to make differences in the communities we live in and serve. IHMVCU provides a healthy balance of benefits including resources and support:

• Outstanding training; We are committed to learning new skills and growing personally & professionally
• Competitive compensation
• 401(k) with company match and profit sharing
• Paid time off with paid holidays
• Life Insurance
• Paid Community Volunteering
• Education reimbursement
• Fitness reimbursement
• Health insurance including dental and vision
• Flexible Spending Accounts & Health Savings Accounts
• Employee Assistance Program (EAP)
• Access to fitness center

We look forward to welcoming a new team member who shares our dedication to service and community. Move Up your career at IHMVCU with this great opportunity!

Physical Requirements

• Standing: Remaining upright on the feet, particularly for sustained periods of time.
• Sitting: Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
• Finger, handle, touch: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling. Applying pressure to an object with the fingers and palm.
• Lifting Demands: Up to 50 lbs.
• Visual Demands: Visual acuity to do things such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.