Personal Banker

First Community Bancshares, Inc.; Bellmead (TX); Presencial; USD 21.000 - 26.000; Jornada completa

Descripción de la vacante

First Community Bancshares, Inc. in Bellmead, TX seeks a friendly teller to serve customers, handle cash transactions, and support sales in a busy branch. The role emphasizes accuracy and customer service in a high-volume environment.

You will process deposits, payments, money orders, and wires, uphold bank policies, balance daily transactions, and assist a diverse customer base including Spanish speakers. Flexibility is required for evenings, weekends, and holidays.

Formación

• Must be at least 18 years old.
• High school diploma, equivalency, or currently attending high school.
• Six months of retail or customer service experience preferred.
• Flexible schedule including evenings, weekends and holidays.
• Must pass background investigation per company policy.
• Ability to work well in a team environment.

Responsabilidades

• Provide exceptional customer service, handling cash receipts and payments in a high-volume sales setting.
• Evaluate customer relationships and recommend bank products and services.
• Follow bank policies and supervisor directions.
• Achieve monthly new account production targets as assigned.
• Participate in in-store prospecting and active sales activities.
• Process deposits and payouts, balance daily transactions, and issue receipts.
• Receive cash and checks, verify amounts, and check endorsements.
• Guard against counterfeit checks and identify errors.
• Enter transactions into the computer and issue receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services to a diverse customer base, including Spanish speakers.
• Perform other tasks related to banking operations as requested.
• Maintain regular and punctual attendance.
• Adhere to established approval limits.

Conocimientos

Customer service

Cash handling

Sales aptitude

Bilingual English/Spanish

Educación

High school diploma or equivalent

Descripción del empleo

• At least 18 years of age
• High school diploma, high school equivalency or currently attending high school
• Six months of work experience in a retail or customer service environment preferred
• Must be able to work a flexible schedule including evenings, weekends, and holidays
• Must successfully pass background investigation according to company policy
• Must be able to get along with co-workers and work effectively in a team environment

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

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