Personal Attendant Services Coordinator — Full-Time

Easter Seals; Christiana Acres (DE); On-site; USD 33,000 - 47,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits package

Retirement plan with company match up

12 paid holidays

3 weeks vacation after 2 years

Merit increases

Student loan forgiveness qualifying

Job summary

Easterseals Delaware & Maryland’s Eastern Shore is seeking a Personal Attendant Services Coordinator to support New Castle County participants in hiring and managing personal attendants with staff support. The role emphasizes organization, time management, and customer service to empower individuals with disabilities in a community setting.

This full-time position requires travel to participant homes and local locations, a valid vehicle, and a commitment to reliable, compassionate service.

Qualifications

• Experience with case management or fiscal management.
• Experience working with individuals with disabilities.
• Strong organizational and time-management skills.
• Ability to manage multiple tasks and meet deadlines.
• Proficient in maintaining participant records and documentation.

Responsibilities

• Enroll, monitor, and assist program participants and their attendants.
• Support participants in recruiting and hiring their own attendants.
• Train the participant and attendant on the EVV system.
• Assist participants with attendant payroll issues and discrepancies.
• Meet with participant and attendant quarterly, annually, and as needed.
• Maintain communication with participants, families, providers and team members.
• Collaborate with Managed Care Organizations regarding participant services.

Skills

Case management

Organizational skills

Customer service

Time management

Multitasking

Documentation

Problem solving

Teamwork

Education

Bachelor's Degree or 3 years healthcare administration / social services experience

Tools

EVV system training

Job description

Easterseals Delaware & Maryland’s Eastern Shore is seeking a Personal Attendant Services Coordinator to support New Castle County participants in hiring and managing personal attendants with staff support. The role emphasizes organization, time management, and customer service to empower individuals with disabilities in a community setting.

This full-time position requires travel to participant homes and local locations, a valid vehicle, and a commitment to reliable, compassionate service.