Personal Assistant

B&Q plc; United States; Hybrid; USD 56,000 - 82,000; Full time

Benefits offered by this job

Pension scheme

Bonus

ShareSave

Holidays 6.6 weeks

Employee Assistance Programme

Discounts

Wellbeing benefits

Job summary

B&Q plc in Southampton is seeking a professional Personal Assistant to provide confidential, proactive support to a Board member and the leadership team. The role creates space, structure and organisation so leaders can focus on strategy and people, while maintaining discretion across hybrid and office-based working.

Key activities include diary and email management, meeting governance, travel arrangements, SAP HR administration, invoices and expenses, and onboarding milestones for new starters.

Qualifications

• Proven experience providing confidential PA support to senior leaders.
• Strong organisational and planning skills with attention to detail.
• Ability to manage multiple priorities and protect leadership time.

Responsibilities

• Diary and email management; prioritise and protect time.
• Coordinate governance and meetings with stakeholders.
• Arrange travel including hotels and transport within budget.
• Handle routine admin, post and enquiries.
• Provide SAP HR admin tasks including absences.
• Process invoices and expense claims.
• Support induction schedules for new starters.
• Assist other PAs during holidays and sickness.

Skills

Diary management

Email management

Meeting governance

Travel coordination

Discretion

Stakeholder management

Excellent communicator

Outlook/Teams/PowerPoint

Education

Administrative experience

SAP HR administration

Tools

SAP HR

Outlook

Teams

PowerPoint

Excel

Job description

We believe anyone can improve their home to make life better. From our Southampton Store Support office (SSO) we equip our stores, our people, and our whole business with everything it takes to help our millions of customers create a home they'll love. What's the job? To provide professional, confidential and proactive support to the functional Board member and their direct leadership team, creating the space, structure and organisation that allows leaders to focus on strategy and people. The role uses sound judgement, discretion and initiative to prioritise competing demands, remove friction for leaders and colleagues, and keep day-to-day activity running smoothly across hybrid and office-based working environments.

• Diary and email management: Proactively manage multiple diaries; using judgement and initiative to prioritise, escape and protect time
• Meeting organisation and governance: Co-ordinate and govern effective functional leadership meetings and events, with internal and external stakeholders. Ensure facilities/venues are booked, content is collated, meeting hygiene adhered to and notes taken.
• Manage travel arrangements: such as hotels, flights, cars and trains, ensuring the most efficient mode of transport and timings are selected within budget
• Dealing with routine administration, post and enquiries via email and telephone, filtering where necessary and dealing with enquiries
• Provide SAP HR functional administration, including maintaining absence, holidays etc
• Process invoices and expense claims
• Assist Board member and direct leadership team with creating new starter induction schedules, ensuring user system is set up and they have equipment ready on their first day
• Assist other Functional PA's to cover for holidays and sickness
• Be a point of contact for team members
• Any other duties as reasonable required
• Proven experience of co-ordinating and supporting other colleagues in a busy, fast-moving environment
• Confidence to prioritise, challenge and protect leadership time appropriately
• Excellent written and verbal communication skills, able to draft simple, clear and engaging messages for different audiences and channels
• High level of organisation, planning and follow-through, with the ability to manage multiple priorities, deadlines and stakeholders simultaneously
• Excellent attention to detail
• Proactive approach to problem solving, continuous improvement and driven to meet deadlines
• Ability to maintain focus and attention to detail when under pressure
• The ability to work remotely whilst maintaining strong communication with all stakeholders
• Ability to challenge confidently and respectfully
• Able to act professionally and with discretion, maintaining confidentiality
• Confident working knowledge of Outlook, Teams, PowerPoint, Word, and Excel or similar
• Competent digital capability to include knowledge working on Teams and other external platforms - setting up meetings, and maintaining files etc.
• Willing to travel to other sites when needed.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, bonus, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more!