Permitting Specialist

City-of-Martinsville; Martinsville (VA); On-site; USD 35,000 - 43,000; Full time

Job summary

The City of Martinsville is seeking a Permit Technician in the Community Development Department. This on-site role, classified as Grade 9 with a non-exempt status, focuses on customer service and administrative tasks within building permits and inspections.

The position includes coordinating with contractors, maintaining records, and supporting department operations. Minimum qualifications include a high school diploma with related courses and several years of high-public-contact office

Qualifications

• High school graduation or equivalent, plus related advanced courses in office management or business administration and computer software.
• Good customer service skills with ability to listen and respond professionally.
• Ability to maintain complex records and prepare detailed reports.

Responsibilities

• Receives calls and greets customers; screens and refers calls as necessary.
• Provides information on department services and responds to inquiries requiring interpretation of policies.
• Coordinates inspection requests and schedules using the MUNIS system and calendars.
• Issues permits, reviews contractor licensing and insurance as needed.
• Prepares notices and maintains department files; coordinates with local utilities as needed.
• Researches information for permits, licensing, inspections, and ownership records.
• Performs various office duties including typing and using office equipment.

Skills

Customer service

Office administration

Computer skills

Communication

Education

High school diploma or equivalent with related courses

Tools

MUNIS

Job description

The City of Martinsville is seeking a Permit Technician in the Community Development Department. This on-site role, classified as Grade 9 with a non-exempt status, focuses on customer service and administrative tasks within building permits and inspections.

The position includes coordinating with contractors, maintaining records, and supporting department operations. Minimum qualifications include a high school diploma with related courses and several years of high-public-contact office