Permitting Operations Specialist

City of Cleveland; Cleveland (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

The City of Cleveland’s Department of Building and Housing seeks an Operations Coordinator for the Construction Permitting office to support customers and streamline permit submission, review, and issuance. The role requires collaboration across departments and reports to the Operations Supervisor and the Commissioner of Construction Permitting.

You will oversee daily operations, monitor performance, and ensure standard procedures are followed.

Qualifications

• Bachelor's degree in Business, Public Administration, Social Sciences, or closely related field preferred.
• Two years of any equivalent combination of education, training and experience in program administration required.
• Must be able to lift and carry 30 pounds and have a valid State of Ohio Driver's License.

Responsibilities

• Provide administrative supervision on projects or programs and plan, supervise, and review activities of staff.
• Monitor the project or program's operating budget and assist in the annual preparation of the same.
• Develop and secure commitments from other City departments and agencies to provide services to program participants.
• Provide technical assistance or reviews of program policies and procedures and communicate status to municipal officials.
• Prepare financial and narrative reports and program applications.

Skills

Customer service

Communication

Operations management

Process improvement

Staff coaching

Collaboration

Excel proficiency

Education

Bachelor’s degree in Business/Public Admin/Social Sciences

Job description

The City of Cleveland’s Department of Building and Housing seeks an Operations Coordinator for the Construction Permitting office to support customers and streamline permit submission, review, and issuance. The role requires collaboration across departments and reports to the Operations Supervisor and the Commissioner of Construction Permitting.

You will oversee daily operations, monitor performance, and ensure standard procedures are followed.