PERMITTING, CODE AND COMPLIANCE ADMINISTRATOR (PROGRAM ADMINISTRATOR) (EM-08) [1 vacancy]

City and County of Honolulu; Hawaii; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health coverage

Retirement plan

Career development

Generous time off

Job summary

City and County of Honolulu is seeking a Permitting, Code and Compliance Administrator (Program Administrator) for the Department of Planning and Permitting's Customer Service Division. This role oversees the City's permitting, code enforcement operations, and related services to ensure regulatory compliance and efficient service delivery.

The position requires strong leadership, program administration experience, and the ability to set performance metrics and manage budgets.

Qualifications

• Knowledge of federal, state and county laws relating to departmental functions and operations.
• Knowledge of principles, practices, theories, techniques and trends applicable to public administration including financial, budgetary and other resource management, labor relations.
• Knowledge of development of plans and objectives, evaluation of programs, and public relations.
• Knowledge of organizational structure, functions, procedures, and applicable regulatory requirements for the organization served.
• Ability to utilize advanced skills in leadership, operations management, change management and strategic thinking to identify workflow problems/inefficiencies and improve workflow processes and efficiencies.
• Ability to interpret and apply applicable code requirements and permitting processes.
• Ability to recognize problems, identify alternative solutions and make appropriate recommendations.
• Ability to gather and analyze information and make recommendations based on findings and in support of organizational goals.
• Ability to communicate solutions to administrative problems, to develop and evaluate administrative policies and procedures.

Responsibilities

• Administer and oversee permitting and code enforcement programs for the City and County of Honolulu.
• Provide strategic leadership and operational oversight to improve efficiency, service delivery, and outcomes.
• Establish performance metrics, priorities, and resource allocation to ensure effective program implementation.
• Direct investigations and enforcement actions related to zoning, building, shoreline, housing, and related ordinances.
• Oversee organizational structure, staff training, and career development across all division programs.
• Manage consolidated permit operations and civil fine enforcement programs, including reporting and budget support.

Skills

Public administration

Budget & finance

Public relations

Organizational knowledge

Leadership

Change management

Strategic thinking

Code & permitting

Problem solving

Data analysis

Policy communication

Education

Bachelor's degree or equivalent

Job description

"Compliance, Permits, and Service—All Working for a Better Community."

The Department of Planning and Permitting (DPP) is seeking a Permitting, Code and Compliance Administrator (Program Administrator) for their Customer Service Division. Under the general direction of the DPP Director, this position oversees the City’s permitting and code enforcement operations, including permits issuance, property information services, and residential, commercial, and multi-family code enforcement. The role ensures effective administration and enforcement of building, zoning, shoreline setback, and grading regulations while supporting efficient customer service and regulatory compliance.

What You Will Do

• Administer and oversee permitting and code enforcement programs for the City and County of Honolulu.
• Provide strategic leadership and operational oversight to improve efficiency, service delivery, and outcomes.
• Establish performance metrics, priorities, and resource allocation to ensure effective program implementation.
• Direct investigations and enforcement actions related to zoning, building, shoreline, housing, and related ordinances.
• Oversee organizational structure, staff training, and career development across all division programs.
• Manage consolidated permit operations and civil fine enforcement programs, including reporting and budget support.

Salary rate commensurate with applicable experience, pending approval

Enjoy excellent employment benefits including generous time off (up to 21 vacation days, 21 sick leave days, and holidays), comprehensive health coverage, retirement plan, career development, and much more! View details about all our available benefits.

At time of application, you must be a citizen, national or permanent resident alien of the United States or a non-citizen eligible under federal law for unrestricted employment.

EDUCATION REQUIREMENT:

Equivalent to graduation from an accredited four-year college or university.

Substitution:

Work experience may be substituted for a bachelor's degree on a year-for-year basis. Such experience must have provided the knowledge, skills, and analytical ability normally gained from attainment of a bachelor's degree.

For example:

• Four (4) years of professional work experience, in any occupation, may substitute for a general bachelor's degree.
• Four years of general work experience (does not need to be professional level experience) in Human Resources/ Personnel Management, Budget and Fiscal Management, or Management Analysis, may substitute for a general bachelor's degree.

The education requirement must be met at the time of application. Education obtained outside of the United States must be comparable to a degree earned at an accredited college/university in the United States. In order to receive credit for the education, proper documentation, e.g., a foreign credential evaluation (FCE), must be provided. We also reserve the right to request further information about your academic program, evidence of comparability, or an original transcript.

Verification Requirement

In order to be given credit for your education, clearly list your education credentials on your application. As part of the hiring process, you may be asked to furnish documentation to verify your education to satisfy this education qualification requirement. If available, please attach an electronic copy of your diploma and/or official transcript which shows the embossed seal or applicable FCE to your application. Or mail a photocopy of your documents to the following address: Department of Human Resources, 650 South King Street, 10th Floor, Honolulu, HI 96813. Copies will not be returned. Unofficial transcripts will not be accepted. All information on your documentation must be legible and complete in order to be given credit.

If you do not have your documentation to verify your education at this time, please note that if selected for the job, you will need to furnish verification documents in order to move forward in the hiring process.

EXPERIENCE REQUIREMENT:

Four (4) years of administrative or supervisory experience, preferably in a large organization or agency with programs involving the interpretation, application and/or enforcement of federal, state, or county statutes, laws, ordinances and rules. Such work experience must also have included responsible supervisory experience over professionals.

Applicable Skills Needed:

• Knowledge of federal, state and county laws relating to departmental functions and operations.
• Knowledge of principles, practices, theories, techniques and trends applicable to public administration including financial, budgetary and other resource management, labor relations.
• Knowledge of development of plans and objectives, evaluation of programs, and public relations.
• Knowledge of organizational structure, functions, procedures, and applicable regulatory requirements for the organization served.
• Ability to utilize advanced skills in leadership, operations management, change management and strategic thinking to identify workflow problems/inefficiencies and improve workflow processes and efficiencies.
• Ability to interpret and apply applicable code requirements and permitting processes.
• Ability to recognize problems, identify alternative solutions and make appropriate recommendations.
• Ability to gather and analyze information and make recommendations based on findings and in support of organizational goals.
• Ability to communicate solutions to administrative problems, to develop and evaluate administrative policies and procedures.

If you qualify for the position, your name will be eligible for consideration for the current vacancy and future job openings with this job title. Screening will be based on the education, experience, and other job-related information provided in your application. Failure to provide sufficient information may result in your application being rejected or your receiving a lower rating. All information provided on an application is subject to verification. As applicable, false or misleading statements or omissions of material facts are grounds for disqualification and/or termination of employment with the City and County of Honolulu.