Permits Chief

Guilford County; Greensboro (NC); On-site; USD 60,000 - 85,000; Full time

Job summary

Guilford County is seeking a skilled supervisor for the Plans and Permits Section within the Inspections Department. You will oversee residential and commercial permit issuance, inspections scheduling, and the release of certificates of compliance.

You will manage a team, recruit talent, and contribute to budgeting and reports. The ideal candidate has substantial office management, permitting, and zoning knowledge, with strong communication and training abilities.

Qualifications

• Requires high school diploma or GED with 4 years permits/inspections experience and NC Building Inspector Level I certification.
• Supervisory/lead experience required; one year of supervisory experience may substitute for one year of permit experience.

Responsibilities

• Oversees day-to-day operations of Plans and Permits/Issuance, scheduling, and inspections tracking.
• Manages staff: Permit Supervisor, Commercial Permits Specialist, Permit Technicians.
• Hires and evaluates staff; conducts budget input for Permits Section.
• Plans training and certifications for staff and represents the section in meetings.
• Prepares monthly reports and supports budget discussions.

Skills

Office management

Budget

Permitting requirements

Zoning knowledge

Reading deeds/maps

Staff training & supervision

Written & oral communication

Problem solving & discretion

Education

Bachelor-level degree (Business Administration/Public Administration or related)

NC Building Inspector Level I certification

Tools

MS Office

Job description

GENERAL STATEMENT OF DUTIES

Position manages the Permits Section of the Inspections Department. Position reports to the Inspections Director.

DISTINGUISHING FEATURES OF THE CLASS

This position manages the day-to-day operations of Plans and Permits Section and oversees permit issuance, inspections scheduling, release of power and gas, and release of certificates of compliance and occupancy. Position supervises staff consisting of a Permit Supervisor, Commercial Permits Specialist, and Permit Technicians. Position is responsible for the recruitment and selection of staff, performance appraisals, and other personnel administration activities. Position assists with preparing and presenting budget for Permits Section.

DUTIES AND RESPONSIBILITIES

Essential duties and responsibilities include, but are not limited to:

• Manages and oversees the day-to-day operations of issuance of residential and commercial permits, scheduling, and tracking of inspections
• Follows up with contractors and citizens regarding concerns relating topermits.
• Performs quality assurance checks through the use of PC operations and written reports to assure permits, inspections scheduling, and inspections are recorded and followed up in a timely manner.
• Assigns and directs the work of Permit Supervisor, Commercial Permits Specialist and Permit Technicians.
• Ensure work assignments are carried out in a timely manner.
• Responsible for hiring, performance appraisals, and other personnel administration activities.
• Plans and assures all training and certifications are completed by staff in a timely manner.
• Attends monthly staff meetings and other meetings relating to program.
• Prepares monthly reports related to the Permits Section.
• Provides budget input for the Permits Section and makes recommendations regarding needs.

RECRUITMENT STANDARDS

Knowledge, Skills and Abilities

• Considerable knowledge of the principles and practices of office management operations including personnel and budget.
• Considerable knowledge of PC software and operations.
• Considerable knowledge of permitting requirements and zoning and subdivision ordinances.
• Considerable knowledge of operations of internal and related departments with which the position comes in contact.
• Ability to read deeds, maps and surveys.
• Ability to deal tactfully and firmly with contractors, property owners and the general public.
• Ability to plan, organize, and review workflow and procedures.
• Ability to train and manage Commercial Permit Specialist and Building and Zoning Technician staff.
• Ability to exercise judgment and discretion in resolving employee problems or complaints.
• Ability to communicate clearly and concisely, both orally and in writing.

MINIMUM QUALIFICATIONS

Graduation from high school graduation or GED and four years of permits issuance, inspections or related experience and NC Building Inspector Level I certification. Demonstrated experience in a supervisory or lead role. One year of supervisory experience may substitute for one year of permit experience.

Four-year degree in Business Administration, Public Administration or related field is preferred.

Physical Demands and Work Conditions

Work is sedentary. Typically, the employee may sit comfortably to do the work. Must be able to physically perform the basic life support functions of walking, fingering, grasping, talking, and hearing. Periodically, may be required to lift up to 10 pounds. Must have the visual acuity to record observations, to read and analyze, to prepare data and figures, and to access and enter information into computer. Employee works in normal office environment.

May Require Driving

This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver’s license and that the driving record is compatible with the county’s driving criteria.

If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County’s vehicle use policy.

Special Note:

This generic class description gives an overview of the job class, its essential job functions and recommended job requirements. There is available a completed job description with a physical disabilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.