Permit Technician Supervisor

SAFEbuilt, Inc.; Florida; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid holidays

Paid time off

401(k)

Job summary

SAFEbuilt, Inc. seeks a talented Permit Technician Supervisor in Florida to lead the Building Department’s permit staff, ensuring accurate processing of applications and plans.

The role supports leadership with staffing, scheduling, and reporting while promoting efficient workflows and exceptional customer service. Candidates should know Florida Building Code and permitting processes, and bilingual abilities are a plus.

Qualifications

• Experience in a Florida municipal or county Building Department, preferably in permitting or building department administration.
• Prior supervisory or team leadership experience preferred.
• ICC Permit Technician certification preferred.

Responsibilities

• Supervise, train, and provide guidance to Permit Technicians and administrative staff.
• Oversee daily permitting process to ensure applications, plans, and documents are processed accurately.
• Review workflows and performance for compliance with Florida Building Code and procedures.
• Coordinate with Building Officials, Plans Examiners, Inspectors, and other departments to facilitate permit processing.
• Monitor permit records, fees, and documentation for accuracy and completeness.
• Develop procedures to improve customer service and workflow efficiency.
• Provide guidance on permitting software and recordkeeping practices.
• Support department leadership with staffing, scheduling, and reporting.

Skills

Leadership

Customer service

Communication

Prioritization

Microsoft Office

Permitting software

Florida Building Code

Record keeping

Attention to detail

Professional communication

Education

ICC Permit Technician certification

Tools

Permitting software

Electronic records management

Microsoft Office

Job description

SAFEbuilt has the technical expertise to provide Community Development services, but the reason for our success is our people. Over 1600 experts make up our team from across the country, with experience in a full range of professional services and skills. Each Team member values integrity, improvement, service, teamwork, and respect. These Core Values are the foundation of positive relationships among coworkers, our clients, residents, and anyone invested in the continued success of their community.

We are currently seeking a talented and experienced Permit Technician Supervisor to join our team of professionals. This position offers great opportunities for dynamic, motivated self-starters to work on a variety of work assignments. You’ll be a member of our highly respected team of professionals with a full complement of resources to support you and exciting projects to keep you challenged.

Job Requirements

• Supervise, train, and provide guidance to Permit Technicians and other administrative staff within the Building Department.
• Oversee the daily permitting process to ensure applications, plans, and supporting documents are processed accurately and efficiently.
• Review permitting workflows and staff performance to ensure compliance with applicable Florida Building Code requirements, municipal procedures, and departmental policies.
• Assist with resolving complex permitting questions, customer concerns, and escalated issues from contractors, homeowners, and the public.
• Coordinate with Building Officials, Plans Examiners, Inspectors, and other departments to facilitate timely permit processing and plan reviews.
• Monitor permit records, reports, fees, and documentation for accuracy and completeness.
• Help develop and implement procedures to improve customer service, workflow efficiency, and overall departmental operations.
• Provide guidance on permitting software, recordkeeping practices, and administrative processes.
• Support Building Department leadership with staffing, scheduling, reporting, and other operational needs.
• Perform other duties as assigned.

Skills

• Strong leadership and supervisory skills, including the ability to train, mentor, and motivate staff.
• Excellent customer service and conflict-resolution skills.
• Strong written and verbal communication skills.
• Ability to establish priorities, manage workloads, and ensure deadlines are met in a fast-paced environment.
• Proficiency in Microsoft Office and the ability to learn and utilize permitting software.
• Knowledge of the Florida Building Code, building permit procedures, and municipal development processes.
• Strong organizational skills and attention to detail, with the ability to maintain accurate records and oversee quality control.
• Ability to communicate effectively and professionally with staff, contractors, homeowners, governmental agencies, and the general public.
• Ability to exercise sound judgement, resolve problems, and handle confidential information appropriately.

Certification And Experience

• Previous experience working in a Florida municipal or county Building Department, preferably in permitting or building department administration.
• Prior supervisory or team leadership experience preferred.
• ICC Permit Technician certification preferred
• Experience with building permitting software and electronic records management preferred.
• Bilingual in English and Spanish or Creole is a plus.

COMPENSATION & BENEFITS:

SAFEbuilt pays competitive wages and has a comprehensive benefit offering. Benefits include health, dental, vision, life, and disability insurance, paid holidays, paid time off, matching 401K Plans, wellness programs and more. SAFEbuilt is committed to Career Progression through paid training and step increases for additional certifications and licenses.

More About SAFEbuilt: http://safebuilt.com/

Our employees are our greatest asset, with exceptionally certified individuals in all departments, including Planning & Zoning, Code Enforcement, Fire Prevention, and Engineering, as well as full-service and supplemental Building Department services. SAFEbuilt invests in developing our employees, exploring innovative technology, and giving back to our communities.

In partnership with over 1200 communities, our talented experts make a difference in the cities and towns where we live and work. Through quality people and consistent service, SAFEbuilt plays an important role in continually improving lives by developing safe, thriving communities.

SAFEbuilt is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, gender identity, gender expression, age, disability, veteran status or any other protected factor.

If you need assistance or accommodation due to a disability, please contact us at [e-mail] or you may call us directly on 970-292-2200.