Permit Technician

City of Largo; United States; On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(a) retirement match

Paid holidays

Tuition reimbursement

Professional development opportunities

Job summary

City of Largo is seeking a Permit Technician to process permit applications, issue permits, and handle cash transactions under supervision of the Building Official. This clerical role requires public contact experience and knowledge of office practices.

You will input permits, review fees, register contractors, and assist the public with inquiries. The city offers a climate-controlled office and opportunities for professional development.

Qualifications

• High school diploma or GED and at least one year of permitting, licensing, and/or customer service experience with public contact.
• ICC Permit Technician certification preferred
• Valid driver's license and ability to work under moderate stress.

Responsibilities

• Input incoming building permits; route permits and documentation to the appropriate departments for review.
• Issue building permits.
• Update business tax receipts and registers new businesses.
• Reconcile the money received daily and perform cash accounting for the division.
• Reviews approved permits and fees; prepares permits for release and calls applicants.
• Ensure all contractors and sub-contractors are registered prior to the release of the permits.
• Answer and route phone calls to the appropriate person or department.

Skills

Public contact

Customer service

Office procedures

English proficiency

Stress tolerance

Education

High school diploma or GED

ICC Permit Technician certification preferred

Valid Florida Driver's License

Job description

Mission: Provide Superior Services that Inspire Community Pride

Vision

To be the Community of Choice in Tampa Bay

Values

Integrity, Collaboration, Passion, Creativity

Closing: Continuous Salary: $20.58 hourly rate

Job Summary: This is responsible clerical work involving the processing of permit applications, issuing permits, receiving, and disbursing of monies. Individuals in this class receive supervision from the Building Official.

ESSENTIAL DUTIES AND RESPONSIBILITIES

All employees share components of leadership, management, technical, and team skills to assist in making the City of Largo the community of choice in Tampa Bay.

Leadership

• Demonstrates an understanding and reflection of the City’s mission, vision, and values and a commitment to achieve organizational goals aligned with the City’s strategic plan
• Champions a high performance work culture that encourages and embraces new ideas, develops individuals and welcomes and encourages diverse perspectives
• Articulates strategic and innovative thinking and provides clarity to deliver superior services
• Approaches the job with enthusiasm and curiosity to promote a solutions-oriented work culture

Management

• Effectively manages assignments and priorities to ensure the fulfillment of projects, tasks, and responsibilities
• Follows suggested procedures to assure the highest standards of risk management, employee safety and risk avoidance

Technical

• Provides friendly, professional customer service
• Inputs incoming building permits; routes permits and documentation to the appropriate departments for review
• Issues building permits
• Updates the business tax receipts and registers new businesses
• Reviews approved permits and fees; prepares permits for release and calls applicants
• Ensures all contractors and sub-contractors are registered prior to the release of the permits
• Reconciles the money received daily and performs cash accounting for the division
• Generates expired permit warnings for businesses; mails them out when necessary
• Answers and routes phone calls to the appropriate person or department
• Maintains correspondence with the City and outside entities

Team Skills

• Supports honest and transparent decision-making
• Collaborates with all team members in a way that builds upon ideas and takes personal accountability and ownership of projects, roles, and assignments
• Openly exhibits a positive attitude, in words and action, and encourages others to do the same
• Performs related work as required

EMERGENCY RESPONSE STATUS

As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description.

MINIMUM QUALIFICATIONS

• High school diploma or General Education Diploma (GED) and at least one year of permitting, licensing, and/or customer service experience which includes considerable public contact, preferably in a construction or municipal environment; or an equivalent combination of education, training, and experience
• International Code Council (ICC) Permit Technician certification preferred
• Valid Florida Driver's License or from another state for transfer within 30 days of hire
• Thorough knowledge of modern office equipment, office practices and procedures
• Excellent command of the English language and an above average competency in arithmetic
• Familiarity with the construction industry, the Florida Building Code and State Statutes as they relate to construction
• Ability to work under moderate stress
• Ability to establish and maintain effective working relationships with employees and the public

Work Environment & Physical Requirements

Work Environment: 100% inside a climate controlled building.

Physical Requirements

• Sitting approximately six (6) hours per day
• Standing approximately one (1) hour per day
• Walking approximately one (1) hour per day
• Frequent bending/stooping, fine manipulations, grasping, kneeling, reaching, repetitive motion, and lifting/carrying objects weighing up to 15 pounds
• Occasional pulling, pushing, and lifting/carrying objects weighing up to 44 pounds
• On rare occasions the work requires climbing, crawling, and lifting/carrying objects weighing more than 45 pounds

Sensory Requirements

• Hearing: Ability to understand what others are saying in normal conversation and on the telephone
• Speaking: Ability to communicate orally with others and speak effectively on the telephone
• Seeing: Ability to see and read computer monitor screens, detect color coding, and read normal and/or fine print

Driving Requirements

• Requires occasional driving and possession of a valid Florida Driver's License

Technology

• Telephones, smart phones, tablets, photocopiers, printers, desktop and/or laptop computers, calculators and all associated software
• Proficiency with computer hardware and software programs including word, spreadsheet and/or database applications, internet applications, and database management

IMPORTANT INFORMATION

• No - DRUG TESTING (Safety Sensitive)
• No - CHILDCARE FINGERPRINTING
• Yes - CREDIT CHECK
• No - FDLE AND CJSTC SECURITY CLEARANCE: As mandated by the FDLE, CJSTC and the Largo Police Department, this position may be subject to additional security clearances due to access to the police department facility or police department's electronic data.

About the Organization

The organization serves over 84 thousand residents and 3 thousand businesses by providing superior services that inspire community pride. The organization is made up of 12 departments with a shared strategic focus on sustainability, public health & safety, and community pride. Largo is committed to building a High-Performance Organization (HPO) model to intentionally support flexibility, resiliency, and leadership capacity at all levels of the organization. HPO empowers individuals to participate in meaningful projects and initiatives to promote employee and community engagement. As a national Top Workplace, Largo is recognized for its innovative, collaborative, and passionate workforce. Team members enjoy competitive pay, robust professional development opportunities, generous benefits and leave packages, and a healthy work-life balance. With its family-friendly atmosphere, tree-lined streets, and award-winning parks, Largo offers more than just a workplace, we offer a community. Every day, we work toward our vision of being the Community of Choice in Tampa Bay, Naturally!

About our Benefits

• Medical, dental, and vision coverage; wellness programs; Flexible Spending Accounts (FSA) or Health Savings Accounts (HSA); paid life insurance; and AD&D coverage, with optional supplemental life insurance available.
• Full-time team members participate in a Defined Contribution 401(a) Plan with a generous City match.
• Public Safety team members participate in retirement plans outlined in their respective union agreements.
• All team members may enroll in optional Deferred Compensation 457(b) and/or Roth 457(b) plans.
• Additional benefits include 11 paid holidays, 24/7 access to fitness centers, tuition reimbursement, and ongoing professional development opportunities.