PERMIT OFFICE TECHNICIAN (Engineering Technician II) - Range 12 / AMEA

Holland America-Princess (Holland America Dawson City Inn); Anchorage (AK); Hybrid; USD 60,000 - 76,000; Full time

Job summary

The Municipality of Anchorage’s Anchorage Water & Wastewater Utility seeks an Engineering Technician I to support field operations and permitting. You will coordinate inspections, locates, and service orders, and assist in plan reviews for utility projects.

Must have a high school diploma and relevant experience or an associate degree in Engineering/CAD with related technician-level work. Remote work opportunities may follow probation, per management approval.

Qualifications

• High school diploma or GED required; 3+ years in drafting, surveying, inspection, or related fields.
• Associate’s degree in Engineering, CAD, or related discipline with at least 1 year at Engineering Technician I level.

Responsibilities

• Respond to field requests for water/wastewater services and inspections.
• Schedule and coordinate field investigations, permits, and 811 locates promptly.
• Review engineered plans to support permits and utility services issuance.
• Assist with customer communications and data records accuracy.

Skills

Drafting

Surveying

Inspection

Materials testing

Plan review

Permitting

CAD

Education

Associate’s degree in Engineering/CAD

Experience at Engineering Technician I level (1+ year)

Job description

Job Information

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the Union.

DEPARTMENT

Anchorage Water & Wastewater Utility

HOURS OF WORK

Monday to Friday, 08:00 to 17:00

LOCATION

3000 Arctic Boulevard

Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.

To be considered for employment, applicants must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Example of Duties

Responds to field emergencies by coordinating and dispatching field service personnel. Schedules appointments, field investigations, and inspections while maintaining clear communication. Handles requests related to water and wastewater services, inspections, utility locates, and emergency utility repairs. Processes, reviews, and schedules 811 locates within the designated time frame. Reviews engineered plans to support the issuance of utility permits. Issues and processes payments for water, sewer, and mobile hydrant use permits. Inspects mobile meters on trucks used for hydrant access. Creates service orders and assists with new account setup while ensuring accurate records and logs. Supports the Cross-Connection Control Program (backflow prevention) and performs additional tasks as assigned to ensure efficient departmental operations. Strong customer service skills are essential to effectively communicate with customers, contractors, engineers, and other stakeholders, ensuring responsive, professional, and solution-oriented service in all aspects of the role. Perform other duties as assigned.

Participate in major emergencies or disasters as outlined in AWWU’s disaster plan matrix, which defines each employee’s potential duties and responsibilities. This may include 12-hour work shifts, which may continue for 72 hours or more starting at any time an event might occur, 7 days a week, 24 hours per day.

Minimum Qualifications / Substitutions / Preferences

• High school diploma, GED, or equivalent, and three (3) years of experience in one or more of the following fields: drafting, surveying, inspection, materials testing, plan review, permitting, computerized mapping, computer assisted design (CAD), traffic signal control, code enforcement, and/or a related field, and at least one (1) year of which must have been at the Engineering Technician I level with the Municipality or the equivalent elsewhere.
• Associate’s degree in Engineering, Drafting, Computer Assisted Design (CAD), or a discipline specific to the department, and at least one (1) year of which must have been at the Engineering Technician I level with the Municipality or the equivalent elsewhere.

Must possess and/or obtain:

• Satisfactory background check which includes criminal, education, and employment history at time of hire.

Additional Important Information

Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to

http://www.uscis.gov/E-verify

. E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment.The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.