Permanent Supportive Housing Specialist

Waypoint Services; Cedar Rapids (IA); On-site; USD 35,000 - 60,000; Full time

Job summary

Waypoint Services is looking for a Permanent Supportive Housing Specialist to support individuals overcoming homelessness. The role involves managing a caseload, developing personalized plans, and advocating for clients to secure housing and necessary services, all while adhering to Waypoint's core values of compassion and empowerment. The candidate should possess a Bachelor's degree and relevant experience in human services.

Benefits

12 Paid Holidays

10 Days PTO first year of employment

$25K Life Insurance paid in full by Waypoint

$400/month towards medical insurance

Short-Term Disability

Dental and Vision Insurance

401K + match

Qualifications

• Experience working with people experiencing homelessness.
• Understanding of homelessness dynamics and related issues.
• Knowledge of Housing First philosophy.

Responsibilities

• Manage a caseload of approximately 15 households experiencing chronic homelessness.
• Assist clients in securing appropriate housing and necessary support services.
• Provide ongoing support through home visits and advocacy.

Skills

Communication

Compassion

Advocacy

Problem Solving

Organization

Education

Bachelor's Degree preferred

Job description

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**POSITION SUMMARY**

The PSH Housing Specialist works with the highest barrier clients in our community experiencing homelessness. This position will support individuals in accessing housing supports and provide ongoing, long-term support to households in the program.

**TIME COMMITMENT**

Salaried

**PRINCIPAL DUTIES AND RESPONSIBILITIES**

• This position entails the following responsibilities and may include other duties as assigned:
• Manage a caseload of approximately 15 households who have experienced chronic homelessness, to help gain permanent housing.
• Work in the community to connect with high-barrier clients who are experiencing homelessness, to remove barriers to seeking housing assistance
• Assess program participants at program entry to jointly develop a strengths-based, goal-driven action plan that promotes permanent housing and self-sufficiency in the future.
• Work with participants to locate and secure appropriate housing; assist with landlord negotiations, housing applications, and leases when needed; advocate with landlords for prospective tenants.
• Work with the city to identify clients who need Housing Choice Vouchers, and identify other long term funding sources for clients
• Provide proactive follow-up home visits to ensure stability and further progress towards self-sufficiency; this includes support, advocacy, reducing isolation, listening, problem solving, and identification of resources to assist with reintegration of participants in the community.
• Assist clients with obtaining income through social security or employment
• Provide information and referral assistance regarding available support from appropriate social service agencies and/or community programs.
• Maintain the confidentiality and security of the facility and program participants without compromise at all times in accordance with the Waypoint Confidentiality Policy.
• Maintain professional and respectful behavior and interaction with all program participants and staff at all times in accordance with the Waypoint Ethics Policy
• Create and maintain a network of social service agencies to provide quick referrals to necessary services.
• Transport clients as deemed necessary. Transportation requirements should be limited to housing and job searches and occasional visit to relevant social service agencies.
• Input data accurately into HMIS database (Wellsky).
• Document in individual files and/or logs at stated intervals, according to agency record keeping procedures. Maintain and update program files as required by local, state and federal funders, planners and supervisors in a timely manner.
• Assist with program components (statistics, crisis intervention, public awareness presentations, Tenant Academy etc.) as assigned.
• Attend and participate in work assignment reviews with supervisor and regular staff meetings as assigned. Attend and participate in community groups, committees and collaborative organizations as assigned.
• Supervise/guide volunteers and students as needed.
  
  

**COMPETENCIES**

• Values:**Demonstrate Waypoint's core values every day you are at work: have compassion, instill ownership, empower people, and embrace diversity.
• Dependability:**Show up to work on time, every time. Keep your commitments. Take responsibility for your own actions. Understand implications of your decisions.
• Communication:**Demonstrate the ability to treat others with respect and consideration when working with a variety of personalities and leadership styles. Listen and seek clarifications. Communicate internally and externally in a positive tone.
• Professionalism:**Take pride in how you present yourself. Motivate yourself to bring your best every day. Develop strategies to achieve organization goals.
• Adaptability:**Be able to multitask in a changing and evolving work environment to best fit the situation. Demonstrate support for innovation and for organiz tional changes needed to improve the organization's effectiveness.
  
  

**BENEFITS**

• 12 Paid Holidays
• 10 Days PTO first year of employment
• $25K Life Insurance paid in full by Waypoint
• $400/month towards Waypoint's medical insurance through Wellmark
• Short-Term Disability
• Dental and Vision Insurance
• FSA and HSA
• 401K + match
• EAP
  
  

### Requirements

**QUALIFICATIONS**

• Bachelor's Degree is preferred with experience in human service delivery. Will consider work/life/volunteer experience as equivalent.
• Experience working with people experiencing homelessness
• Possess an understanding of the dynamics of homelessness, child abuse, domestic violence, sexual abuse/assault, substance abuse and mental illness.
• Requires knowledge and belief in Housing First philosophy and strategies.
• Demonstrate sensitivity to working with families of diverse racial and cultural backgrounds and an understanding of poverty and oppression.
• Excellent communication skills, particularly listening, mediation, and writing skills.
• Demonstrate the ability to communicate the program's mission, purpose and procedures accurately to a variety of public audiences.
• If a Waypoint/DHS Non-Law Enforcement Records Check is required, receive a negative report.
• Must have valid driver's license and be insurable to meet the requirements of Waypoint insurance provider.
• Required to take HMIS (WellSky) training and pass training to obtain user license.
• Must be able to pass testing to access ServicePoint database and receive license within 45 days of employment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Non-profit Organizations

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