Permanent Housing Navigator

Socket.dev; New York (NY); On-site; USD 42,000 - 60,000; Full time

Job summary

Socket.dev is seeking a Housing Specialist to manage client casework focused on securing permanent housing from a Kenilworth/Brooklyn base. You will guide clients through NYC DHS procedures, prepare and sign housing agreements, and coordinate with social services staff to remove barriers to relocation.

Responsibilities include documenting apartment visits, ensuring timely applications, and using CARES for intake, service plans, and progress notes.

Qualifications

• Bachelor’s degree or an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is strongly preferred, and at least a High School Diploma/GED is required
• At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required
• Valid New York State driver’s license and an insurable driving record is required
• Excellent written and verbal communication skills
• Excellent interpersonal skills and must be computer literate in Microsoft Office

Responsibilities

• Must fully understand the New York City Department of Homeless Services – Client Responsibility Procedures, and be able to explain it to clients during the Housing Intake
• Must ensure that all clients sign the “Permanent Housing Agreement” form within 10 days of their arrival
• Maintain open lines of communication with the Director of Social Services and Case Managers to resolve any issues that might prevent a client from securing permanent housing
• Ensure all clients are completing and returning the “Apartment Review” and/or the “Client Apartment Rejection Form”
• Inform all clients of their responsibility to “visit/view two (2)” apartments per week and support this with documentation
• Ensure all relevant housing applications are fully completed within 90 days of a family becoming eligible for shelter services, forwarded to their designated destinations on-time, and that a copy is maintained in the case record
• Utilize the Department of Homeless Services (DHS) – Client Assistance and Re-housing Enterprise System (CARES) to complete family intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc.
• Utilize the DHS Client Assistance and Re-housing Enterprise System (CARES) to review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc.

Skills

Communication

Written communication

Verbal communication

Interpersonal skills

Driver's license

MS Office

Education

Bachelor’s or Associate degree in Social Work/Sociology/Psychology/Counseling/Criminal Justice/Human Services

High School Diploma/GED

Tools

Microsoft Office

Job description

Socket.dev is seeking a Housing Specialist to manage client casework focused on securing permanent housing from a Kenilworth/Brooklyn base. You will guide clients through NYC DHS procedures, prepare and sign housing agreements, and coordinate with social services staff to remove barriers to relocation.

Responsibilities include documenting apartment visits, ensuring timely applications, and using CARES for intake, service plans, and progress notes.