Permanent Housing Case Manager

Low Income Housing Institute; Seattle (WA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

Vacation and sick leave

10 paid holidays + 1 floating holiday

Employer-paid health, dental, and vis

Life and AD&D insurance

401k

403b

Employee Assistance Program

Travel Assistance Program

Aflac

Job summary

The Low Income Housing Institute (LIHI) is seeking an Enhanced Shelter Case Manager in Seattle for full-time work at Cloverleaf Village. The role focuses on securing permanent housing for people experiencing homelessness, short-term service planning, and coordinating with community agencies to provide needed services.

Responsibilities include building client relationships, referrals, and maintaining documentation.

Qualifications

• Associate Degree in Social Work or related field with 3 years of experience with people experiencing homelessness, mental health, substance use.
• Able to read, write and speak in English, with excellent writing skills.
• Knowledge of MS Excel, MS Word, Google Docs/Sheets, and company e-mail at an intermediate level for time sheets and other monthly reports.
• Flexibility to work evenings.
• Two years of case documentation experience.
• Background in case management, advocacy, or related career.

Responsibilities

• Build effective relationships with clients.
• Provide information and referrals to clients, including through distribution of written material.
• Maintain updated information tools for client use in accessing community resources.
• Formally and informally assess clients as to current level of functioning and social service needs.
• Offer case management for assigned clients.
• Make referrals or initiate services to address mental health, substance abuse, and disability issues wherever possible.
• Coordinate with local agencies to provide services that meet the needs of LIHI clients.
• Work collaboratively with Shelter Operations and Supportive Services staff to increase stability of clients.
• Organize and facilitate community events for residents to build community.
• Coordinate with community organizations, public agencies, and volunteers to provide on-and off-site activities for clients.
• Initiate and encourage client involvement in community-building activities, such as community meetings, meals, and support groups.
• Contribute to the development of a community that values cultural diversity.
• Participate in staff meetings and case conferencing.
• Report regularly to the Supportive Services Manager on programmatic issues.
• Maintain records of activities of clients with case management reporting- digitally and hard copy written documentation per policy.

Skills

English fluency

Education

Associate Degree in Social Work

Bachelor Degree in Social Work (preferred)

Tools

MS Excel

MS Word

Google Docs/Sheets

Job description

The Low Income Housing Institute (LIHI) is seeking an Enhanced Shelter Case Manager in Seattle for full-time work at Cloverleaf Village. The role focuses on securing permanent housing for people experiencing homelessness, short-term service planning, and coordinating with community agencies to provide needed services.

Responsibilities include building client relationships, referrals, and maintaining documentation.