Perishable Dairy & Frozen Customer Experience Associate

Food Lion; Morganton (NC); On-site; USD 13,000 - 17,000; Full time

Job summary

Food Lion in Morganton, NC, is seeking a team member for the Perishable Department to deliver quality customer service, maintain product standards, and help maximize store sales while minimizing shrink. The role involves receiving deliveries, stocking meat, dairy and frozen items, and ensuring compliance with food safety guidelines.

Applicants should have strong interpersonal and organizational skills, be able to learn store systems, and work well as part of a team in a fast-paced environment.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Understand and use company tools such as ACIS and CAO.
• Receive deliveries, code where applicable, rotate and put in appropriate storage area.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Maintain proper product levels in all areas within the Perishable Department including meat, lunchmeat, frozen, dairy, ice cream.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.

Job description

Food Lion in Morganton, NC, is seeking a team member for the Perishable Department to deliver quality customer service, maintain product standards, and help maximize store sales while minimizing shrink. The role involves receiving deliveries, stocking meat, dairy and frozen items, and ensuring compliance with food safety guidelines.

Applicants should have strong interpersonal and organizational skills, be able to learn store systems, and work well as part of a team in a fast-paced environment.