Perioperative Scheduler-30405

Rush University Medical Center; Chicago (IL); On-site; USD 26,000 - 41,000; Full time

Job summary

Rush University Medical Center in Chicago, IL is seeking a Perioperative Scheduler to coordinate scheduling for surgery. You will act as a liaison between patients, department staff and OR teams, ensuring pre-operative requirements and timelines are communicated clearly.

The role requires strong communication, multitasking, and ability to work within a surgical scheduling team. Prior authorization experience and Epic familiarity are beneficial, with a full-time schedule and 8-hour shifts.

Qualifications

• High School Diploma is required.
• Manual dexterity, effective communication, precision and accuracy are essential.
• Microsoft Office Suite experience; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Ability to manage multiple tasks at one time.
• Works well individually and as part of the team.

Responsibilities

• Schedules, reschedules, or cancels surgical appointments.
• Communicates with all surgical candidates to set up appointments and provide pre-operative information.
• Informs patients of insurance requirements and timelines for procedures.
• Coordinates scheduling information flow into and out of the clinic.
• Maintains direct communication with OR staff and scheduling team.
• Obtains insurance preauthorization and other medical documentation as needed.
• Keeps patients and medical staff informed to minimize missing information for procedures.
• Performs office duties like filing, mailing, and creating surgical documents.

Education

High School Diploma

Tools

Microsoft Office Suite

Epic software

Job description

Location: Chicago, Illinois
Business Unit: Rush Medical Center
Hospital: Rush University Medical Center
Department: Int Med Gastroentero
Work Type: Full Time (Total FTE between 0.9 and 1.0)
Shift: Shift 1
Work Schedule: 8 Hr (8:00:00 AM - 4:30:00 PM)
Rush offers exceptional rewards and benefits learn more at our Rush benefits page (https://www.rush.edu/rush-careers/employee-benefits).
Pay Range: $18.87 - $29.73 per hour
Rush salaries are determined by many factors including, but not limited to, education, job-related experience and skills, as well as internal equity and industry specific market data. The pay range for each role reflects Rush’s anticipated wage or salary reasonably expected to be offered for the position. Offers may vary depending on the circumstances of each case.

Summary

Under direction of the Operations Manager, performs a number of support services to coordinate scheduling patients for surgery. The Perioperative Scheduler acts as liaison between patient, department staff and RUMC OR staff teams. The surgical scheduling coordinator exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures. Exemplifies the Rush mission, vision and values and acts in accordance with Rush policies and procedures.

Other Information

Required Job Qualifications

• High School Diploma.
• Manual dexterity, effective communication, precision and accuracy.
• Intermediate knowledge of Microsoft Office Suite, effective communication, precision and accuracy; Epic software knowledge is an advantage.
• Ability to communicate well with patients and all levels of staff.
• Able to manage multiple tasks at one time.
• Works well individually and as part of the team.

Preferred Job Qualifications

• Certified Medical Assistant experience.
• Three years of medical office experience.
• Experience obtaining prior authorizations & knowledge of insurance authorization processes.

Responsibilities

• Schedules, reschedules, or cancels surgical appointments.
• Communicates with all surgical candidates to set up appointments, provide patients with information about pre-operative requirements, inform patients of surgical requirement timelines, and answers any insurance-related questions about surgical procedures.
• Coordinates surgical scheduling information flow into and out of the clinic.
• Maintains a direct communication line with the key OR staff.
• Contacts various outside agencies to retrieve insurance preauthorization and other medical documentation needed.
• Keeps an open line of communication to scheduled patients and medical staff to alleviate missing information for scheduled procedures.
• Solves surgical scheduling problems by seeking out the appropriate people and resources.
• Answers telephone calls efficiently and courteously.
• Provides information as requested or routes calls appropriately.
• Updates electronic medical record appropriately.
• Works as part of the surgical scheduling team and accepts other duties as requested
• Handles a variety of office details that involve action, including, but not limited to: retrieving and sending mail, preparation of surgical documents and packets, filing documentation into medical records, sending and receiving faxes, and creating duplicate copies of surgical forms.
• Exemplifies professionalism by maintaining a courteous demeanor in all communications with departmental staff, clinical staff, physicians, and all outside visitors and contacts.
• Performs duties to assist the medical staff independently at the direction of management.

Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.