Performance Training & Solutions Manager

CLM Dallas Chapter; West Virginia; On-site; USD 90,000 - 140,000; Full time

Job summary

Liberty Mutual Insurance invites a Performance Consultant to join the Knowledge and Development Solutions (KDS) group. You will partner with senior leaders to diagnose performance gaps, translate business needs into capability-building initiatives, and drive initiatives from intake through implementation and measurement.

You will uncover root causes, apply performance consulting principles, and translate strategy into actionable learning, coaching, and process improvements.

Qualifications

• Experience partnering directly with senior business leaders and decision-makers to identify performance challenges, identify root causes, and recommend meaningful solutions.
• Experience problem solving and facilitating discovery conversations, gathering stakeholder requirements, and translating business needs into actionable recommendations.
• Demonstrated ability to use data and business performance metrics to inform recommendations and assess solution effectiveness.
• Strong business acumen with the ability to assess competing priorities, risks, dependencies, and organizational impacts.
• Proven ability to influence without authority and drive alignment among leaders, subject matter experts, and cross-functional partners.
• Experience presenting recommendations, project updates, and business cases to senior leadership audiences.
• Experience managing a portfolio of work while balancing strategic initiatives, operational priorities, and changing business demands.
• Strong relationship-building skills with credibility across multiple levels of the organization.

Responsibilities

• Build partnerships with business leaders to understand strategic priorities and identify performance opportunities.
• Lead discovery, consultation, and analysis to diagnose challenges and determine effective solutions.
• Translate objectives into actionable recommendations using learning, coaching, communications, and process improvement.
• Guide intake, prioritization, and planning to align initiatives with priorities and resources.
• Oversee initiatives by coordinating stakeholders, governance, risks, and progress evaluation.
• Partner with leaders and delivery teams to prepare organizations for implementation and launch solutions.
• Define success measures and evaluate outcomes to demonstrate value and inform future efforts.
• Identify portfolio-level trends and inform strategic investment decisions.
• Create business documents for leadership presentations and meetings.

Skills

Stakeholder management

Business partner with senior leaders

Data-driven decision making

Problem solving

Influence without authority

Executive-level communication

Portfolio management

Relationship building

Education

Bachelor's degree in Organizational Development or related field

Advanced degree preferred

Job description

Liberty Mutual Insurance invites a Performance Consultant to join the Knowledge and Development Solutions (KDS) group. You will partner with senior leaders to diagnose performance gaps, translate business needs into capability-building initiatives, and drive initiatives from intake through implementation and measurement.

You will uncover root causes, apply performance consulting principles, and translate strategy into actionable learning, coaching, and process improvements.