Performance Test Engineer

StarsHR, Inc.; Harrisburg (Dauphin County); Hybrid; USD 140,000 - 190,000; Full time

Job summary

StarsHR, Inc. seeks a Performance Engineering Leader to define and own the overall strategy for the Journi program.

You will establish NFRs, SLOs, SLAs, and performance criteria while guiding planning across Solution Confirmation, PI Planning, SIT, UAT, Go-Live and Hypercare. You will review architectures for scalability risks and drive capacity planning, with extensive experience in NeoLoad, SAP BRIM, S/4HANA, Datasphere, APIs, and cloud infrastructure.

Qualifications

• 12+ years of overall IT experience.
• 8+ years in enterprise performance engineering and load testing.
• 5+ years leading enterprise performance testing initiatives.
• Expert-level experience with NeoLoad and enterprise testing.

Responsibilities

• Define and own the overall performance engineering strategy for the Journi program.
• Develop enterprise performance testing standards, governance, methodologies, and best practices.
• Define workload models using historical production metrics and anticipated business growth.
• Establish NFRs, SLOs, SLAs, and performance acceptance criteria.
• Lead performance planning activities for key lifecycle phases (Go-Live, Hypercare).
• Review architecture for scalability risks and performance bottlenecks early in SDLC.
• Provide technical leadership for capacity planning and infrastructure sizing.
• Lead performance testing across SAP BRIM, S/4HANA, Datasphere, Middleware, APIs, batch processing, and IVR/chatbot platforms.

Skills

Leadership

Performance testing

Load modeling

Capacity planning

Problem solving

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Cloud certifications (Azure or AWS) preferred

Tools

NeoLoad

SAP BRIM

S/4HANA

SAP Datasphere

APIs & Middleware

Cloud platforms

Job description

• Define and own the overall performance engineering strategy for the Journi program.
• Develop enterprise performance testing standards, governance, methodologies, and best practices.
• Define workload models using historical production metrics and anticipated business growth.
• Establish non-functional requirements (NFRs), service level objectives (SLOs), service level agreements (SLAs), and performance acceptance criteria.
• Lead performance planning activities for Solution Confirmation, PI Planning, SIT, UAT, Go-Live, and Hypercare.
• Review solution architecture to identify scalability risks, performance bottlenecks, and infrastructure constraints early in the SDLC.
• Provide technical leadership for capacity planning and infrastructure sizing recommendations.

Performance Engineering Leadership

• Lead performance testing across:
  • SAP BRIM
  • SAP S/4HANA
  • SAP Datasphere
  • Middleware
  • REST/SOAP APIs
  • Batch processing
  • Event-driven integrations
  • Mobile applications
  • IVR and chatbot platforms
• Define enterprise load profiles for concurrent users, transaction volumes, billing cycles, payment processing, toll transactions, financial processing, and customer service operations.
• Review and approve performance test plans, scripts, workloads, and execution schedules developed by performance analysts.
• Define enterprise monitoring strategy across application, middleware, SAP, database, infrastructure, and cloud platforms.
• Analyze application response times, throughput, resource utilization, JVM metrics, database performance, middleware queues, API latency, and infrastructure bottlenecks.
• Lead root-cause analysis with development, SAP, CRM, infrastructure, middleware, and vendor teams.
• Recommend application tuning, database optimization, infrastructure scaling, and configuration improvements.
• Validate system readiness for production deployment.

Tooling & Automation

• Lead implementation and administration of NeoLoad as the enterprise performance testing platform.
• Define reusable scripting frameworks and standards.
• Establish automated performance regression testing for major releases.
• Develop performance dashboards and executive reporting.
• Present performance status, risks, bottlenecks, and mitigation strategies to executive leadership and project governance boards.
• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.
• Adhere to and follow all The Commission standards, policies, and procedures.

• 12+ years of overall IT experience.
• 8+ years of enterprise performance engineering and load testing experience.
• 5+ years leading enterprise performance testing initiatives.
• Expert-level experience with NeoLoad.
• Experience architecting performance testing solutions for enterprise-scale applications.
• Strong experience with SAP BRIM, SAP S/4HANA, SAP Convergent Mediation (CM), SAP Datasphere, CRM platforms, APIs, middleware, and enterprise integrations.
• Experience designing production workload models using historical production metrics.
• Strong knowledge of:
  • Capacity planning
  • Performance engineering
  • Scalability architecture
  • Stress, endurance, spike, and failover testing
  • API and middleware performance testing
  • Batch processing optimization
  • Cloud and hybrid infrastructure performance
  • Performance monitoring and diagnostics

Certifications / Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• Cloud certifications (Azure or AWS) are preferred.

Engagement Requirements

• Candidate must reside within the Continental United States.
• Preference given to candidates local to Pennsylvania or within reasonable commuting distance to Middletown, PA.
• Must pass ePATCH and ClearChecks background checks prior to starting.
• The work location will be virtual/remote until further notice. When required to be onsite, the work location will be at either The Commission’s Central Administration Building located at 700 South Eisenhower Boulevard in Middletown, PA, or The Commission’s Turnpike Industrial Park location located at 2850 Turnpike Industrial Drive, Middletown, PA.
• Position is hybrid/remote with onsite presence required in Middletown, PA for: