PTC - Journi - Performance Load Test Analyst

Novalink Solutions LLC; Harrisburg (Dauphin County); Hybrid; USD 90,000 - 150,000; Full time

Job summary

PTC - Journi in Harrisburg, PA is seeking an experienced Performance Load Test Analyst for contract work. You will define and execute performance tests across SAP, CRM, and integration layers using NeoLoad, simulate large-scale enterprise workloads, and deliver actionable insights to governance and release teams.

The role requires 8+ years IT testing, 4+ years of performance testing, and hands-on NeoLoad expertise.

Qualifications

• 8+ years of overall IT testing experience.
• 4+ years of hands-on performance/load testing experience.
• Strong hands-on experience with NeoLoad (required).
• Experience testing enterprise-scale applications with high transaction volumes.
• Experience testing SAP systems, CRM platforms and complex enterprise integrations.
• Strong understanding of load, stress, endurance, and scalability testing.
• API and middleware performance testing
• Batch, mediation, analytics, and asynchronous processing validation

Responsibilities

• Follow SDLC and quality governance processes to ensure performance readiness across UBOS releases.
• Define performance testing strategy, scope, workloads, non-functional requirements, and acceptance criteria.
• Design and execute performance, load, stress, endurance, and scalability testing using NeoLoad across UBOS components.
• Simulate real-world workloads including tolling transactions, mediation events, billing cycles, and batch jobs.
• Validate system behavior under concurrent users, high-volume API traffic, and large-scale SAP operations.
• Execute end-to-end performance testing of CRM-SAP integrations.

Skills

NeoLoad

Performance testing

SAP testing

CRM testing

APIs

CI/CD

Automation

Cloud/Hybrid

Education

Bachelor's degree in Computer Science, Information Systems, Engineering, or related field

Tools

S/4HANA

SAP BRIM

CM

SAP Datasphere

Job description

PTC - Journi - Performance Load Test Analyst

Harrisburg, United States | Posted on 10/14/2026

• Actual Job Title PTC - Journi - Performance Load Test Analyst
• Job Type FT Contract
• Date Opened 10/14/2026
• Target Date 10/20/2026
• City Harrisburg
• State/Province Pennsylvania
• Country United States
• Number of Positions 1

Job Description

Description of Duties

SDLC & Quality Governance

• Follow PTC SDLC and quality governance processes to ensure performance readiness across all UBOS releases.
• Define performance testing strategy, scope, workloads, non-functional requirements, and acceptance criteria.

Performance & Load Testing Execution

• Design and execute performance, load, stress, endurance, and scalability testing using NeoLoad across UBOS components, including:
• SAP BRIM (Convergent Charging, Convergent Invoicing, FI-CA, Subscription Billing)
• SAP Convergent Mediation (CM) for high-volume tolling and event mediation processing
• SAP S/4HANA and supporting SAP modules
• SAP Datasphere for analytics, reporting, and data integration performance validation
• CRM applications (Dynamics CE customer service and case management workflows)
• Middleware and integration layers (APIs, batch interfaces, event-driven integrations)
• Customer-facing channels (web portals, mobile applications, IVR, chatbot)
• Simulate real-world enterprise workloads including tolling transactions, mediation events, billing cycles, payment processing, CRM interactions, analytics queries, batch jobs, and peak-volume scenarios.
• Validate system behavior under concurrent users, high-volume API traffic, batch processing, and large-scale SAP financial operations.
• Execute end-to-end performance testing of integrations between CRM and SAP systems, including:
• CRM SAP (billing requests, account updates, case-driven transactions)
• Validation of synchronous and asynchronous integration patterns, APIs, message queues, and batch interfaces

Monitoring, Analysis & Reporting

• Monitor performance metrics including response times, throughput, error rates, resource utilization, and system saturation points.
• Analyze test results across SAP, CRM, integration, analytics, and infrastructure layers to identify bottlenecks.
• Prepare detailed performance test reports, dashboards, and executive summaries with clear go/no-go recommendations.

Tooling & Automation

• Develop, maintain, and execute performance test scripts using NeoLoad (required).
• Perform API, integration, and data-pipeline performance testing using NeoLoad capabilities.
• Integrate NeoLoad tests with CI/CD pipelines where applicable.
• Establish performance baselines and support release-to-release benchmarking and regression analysis.

Collaboration & Delivery Support

• Support Journi SIT, UAT, PI cycles, Show-backs, Go-Live, and Hypercare with performance validation.
• Promote performance testing best practices and continuous improvement across UBOS programs.

General Duties

• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the Commission. This documentation shall follow the format and / or templates as instructed by the Commission.
• Adhere to and follow all The Commission standards, policies, and procedures.
• 8+ years of overall IT testing experience.
• 4+ years of hands-on performance/load testing experience.
• Strong hands-on experience with NeoLoad (required).
• Experience testing enterprise-scale applications with high transaction volumes.
• Experience testing SAP systems, CRM platforms, analytics platforms and complex enterprise integrations.
• Strong understanding of:
• Load, stress, endurance, and scalability testing
• API and middleware performance testing
• Batch, mediation, analytics, and asynchronous processing validation

Preferred / Additional Skills

• Experience with SAP environments (SAP BRIM, S/4HANA, ECC).
• Experience with SAP Convergent Mediation (CM)
• Experience with SAP Datasphere
• Experience testing CRM bi-directional integrations
• Experience testing CRM-to-ERP integrations.
• Experience with tolling, transportation, or public-sector systems.
• Experience with cloud or hybrid infrastructure performance testing.

Certifications / Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.

Engagement Requirements

• Candidate must reside within the Continental United States.
• Must pass ePATCH and ClearChecks background checks prior to starting.
• Position is primarily remote with onsite presence required in Middletown, PA for:
• Solution Confirmation
• PI Cycles
• Showbacks
• SIT and UAT
• Go-Live and Hypercare
• The work location will be virtual/remote until further notice. When required to be onsite, the work location will be at either The Commission’s Central Administration Building located at 700 South Eisenhower Boulevard in Middletown, PA, or The Commission’s Turnpike Industrial Park location located at 2850 Turnpike Industrial Drive, Middletown, PA.
• The resource shall attend onsite meetings at one of the Commission Middletown PA locations for 1 week per month based on the schedule set by the Commission.
• In-person interviews or work sessions with stakeholders will be conducted at the Commission facilities in Middletown, PA.

Candidate Interviewing Guidelines

We value authentic communication and real-time problem-solving during our interview process. To ensure fairness and accurately assess skills, candidates must complete interviews without assistance from Artificial Intelligence (AI) tools, scripts, or external prompts.

• At the Commission’s discretion, additional interviews may be required in person at an approved Commission facility.
• Travel expenses for in-person interviews will not be reimbursed.

• Remote connectivity: computer equipment and access to required administrative services and facilities will be provided to vendor resources as required. Computer equipment for use while engaged with the Turnpike may include a laptop, iPad or other tablet device, laptop bag, monitors, wireless keyboard, mouse, or other equipment as required to perform job functions. When an engagement ends, all equipment issued to the vendor resources, including any PA Turnpike