Performance Reporting Analyst, Command Center

hmsacareers; Honolulu (HI); Hybrid; USD 90,000 - 120,000; Full time

Job summary

HMSA in Hawaii seeks a Data Analyst to conduct high-quality analysis supporting performance optimization and strategic initiatives. You will design reports and dashboards, interpret KPIs, and present actionable recommendations to stakeholders.

You will collaborate with cross-functional teams and contribute to roadmaps and continuous improvement within operations, requiring a Bachelor's degree and 3 years of related experience, plus strong communication and MS Office skills.

Qualifications

• Bachelor's degree and 3 years of related work experience.
• Strong oral and written communication skills.
• Strong organization and time management skills.
• Proficiency in issues identification, data collection, analysis, and interpretation.
• Intermediate proficiency in Microsoft Office applications (Word, Excel advanced, Outlook, PowerPoint).

Responsibilities

• Data Analysis and Reporting: Conduct high quality, objective analysis to support performance optimization and strategic initiatives.
• Collect, interpret, and evaluate KPIs to identify trends, issues, root causes, and propose solutions.
• Design and build reports, dashboards and visualizations to communicate insights to stakeholders.
• Present findings with clear, actionable recommendations to drive performance improvement.
• Collaborate with cross-functional teams to support execution and monitoring of solutions.
• Lead and contribute to roadmaps and continuous improvement initiatives within operations.
• Partner with stakeholders to identify opportunities and implement improvements with executive guidance.
• Collaborate with IT and Corporate Analytics to define business requirements for reports.

Skills

Strong oral and written communication

Strong organization

Time management

Data analysis

Interpretation

Education

Bachelor's degree and 3 years of related work experience

Tools

Microsoft Office

Job description

1. Data Analysis and Reporting

   • Conduct high quality, objective analysis to support performance optimization and strategic initiatives.
   • Collect, interpret, and evaluate Key Performance Indicators (KPIs) and related information to identify trends, issues, root causes, and potential problems while proactively recommending solutions that support performance optimization including process improvement.
   • Design and build reports, dashboards and visualizations that effectively communicate insights to stakeholders.
   • Present findings with clear, actionable recommendations to drive performance improvement.
   • Collaborate with cross-functional teams to support the execution and monitoring of recommended solutions.

2. Helps to lead and contributes to strategic design, implementation, and management of roadmaps, strategic frameworks, and other continuous improvement initiatives within operations.

   • Partners with key stakeholders to identify opportunities, co-design solutions and implement continuous improvement initiatives with guidance from executive sponsors, subject matter experts, and cross-functional teams.
   • Collaborates with the IT and Corporate Analytics teams to define and develop business requirements for report optimization and enhancements.

3. Cross-Functional Integration and Communication:

   • Work directly with cross-departmental team members to complete tasks, facilitate communication, and provide status updates.
   • Work with the project team, HMSA departments and external. partners to monitor, collect, communicate, and distribute information
   • Appropriately identify communication needs and timelines; Communicate analysis, assessments, recommendations and completed work product through professional written and oral reports and presentations.
   • Represent the Command Center department to internal and external partners when appropriate.

4. Other duties.

   • On a regular, sustained basis, cooperates with other staff members both within and outside the department in the accomplishment of one's own job duties as well as assisting other in accomplishing theirs.
   • Assist with vendor management and evaluation.
   • Perform all other miscellaneous responsibilities and duties as assigned or directed.

#LI-Hybrid

1. Bachelor's degree and three (3) years of related work experience; or equivalent combination of education and related work experience.
2. Strong oral and written communication skills.
3. Strong organization and time management skills.
4. Proficiency in issues identification, data collection, analysis, and interpretation.
5. Intermediate proficiency in Microsoft Office applications. Including but not limited to Word, Excel (advanced functions), Outlook, and Power Point.