Performance Manager, Enterprise

Motive; United States; Remote; USD 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dependent coverage

Zusammenfassung

Motive is seeking an Enterprise Performance Manager to own health, performance, retention, and growth for assigned client accounts. You will serve as the primary owner of client relationships, ensuring Motive’s products deliver measurable value and guiding accounts toward long-term success.

You will act as a consultant, account manager, data analyst, and product expert, working closely with clients to optimize performance and drive expansion across dealership networks.

Qualifikationen

• 3+ years in customer success, account management, or automotive consulting.
• Superior written and verbal communication.
• Comfortable with performance data, analytics, and reporting.
• Collaborative, organized, and able to manage multiple accounts.

Aufgaben

• Be the consistent point of contact for the client; manage ongoing communications and expectations.
• Build trusted partnerships by understanding client goals, priorities, and business structure.
• Develop a deep understanding of each client’s dealership operations and geographic footprint.
• Monitor client site performance across key automotive and digital KPIs.
• Deliver clear, actionable performance insights through regular client meetings.
• Align Motive’s solutions to client objectives and performance goals.
• Drive expansion opportunities within dealership groups and Motive products.
• Support client onboarding and ongoing adoption of Motive’s tools and workflows.
• Lead application training sessions with client teams and stakeholders.
• Collaborate with the Product team to share client feedback and performance insights.

Kenntnisse

Customer success

Account management

Consulting

Data analytics

Communication

Cross-functional teamwork

Jobbeschreibung

About Motive

Motive is the fastest-growing website provider for dealerships. Shopping for a vehicle is a difficult process, and we believe that a better consumer experience online can make it great. Our all-in-one platform is serving an increasingly robust quantity of dealers dealers through our direct partnerships with nearly every OEM brand.

About Motive

Motive is the fastest-growing website provider for dealerships. Shopping for a vehicle is a difficult process, and we believe that a better consumer experience online can make it great. Our all-in-one platform is serving an increasingly robust quantity of dealers dealers through our direct partnerships with nearly every OEM brand.

About The Role

We are seeking a Enterprise Performance Manager to own the health, performance, retention, and growth of assigned client accounts.

This role serves as the primary owner of the client relationship and ensures Motive’s products and services are delivering clear, measurable value.

The Performance Manager is an exciting and dynamic role, where you’ll get to play all the best parts of a consultant, account manager, data analyst, and product expert; working closely with clients to improve performance and drive long-term success.

In This Job, You Can Expect To

• Be the consistent point of contact for the client; responsible for ongoing communications, not just scheduled meetings but proactively managing expectations, priorities, and follow ups.
• Build trusted partnerships by understanding client goals, priorities, and business structure.
• Develop a strong understanding of each client’s business, including geographic footprint, corporate teams, and dealership operations.
• Monitor the performance of client sites across key automotive and digital KPIs.
• Deliver clear, actionable performance insights through regular client meetings.
• Align Motive’s solutions to client business objectives and performance goals.
• Drive expansion opportunities for Motive products and additional sites within dealership groups.
• Support client onboarding and ongoing adoption of Motive’s tools and workflows.
• Lead application training sessions with client teams and key stakeholders.
• Work closely with the Motive Product team to share client feedback and performance insights.

We Are Looking For Someone Who Has/is

• 3+ years of experience in customer success, account management, or consulting within the automotive industry.
• Superior written and verbal communication.
• Comfortable working with performance data, analytics, and reporting.
• A consultative communicator who builds trust with client stakeholders.
• Highly organized with the ability to manage multiple accounts and priorities.
• Collaborative and comfortable working cross-functionally.

Compensation

• Competitive compensation aligned with experience and scope of the role. Final details are discussed during the interview process.
• Motive contributes 100% of the cost of employees' health, dental, and vision insurance premiums. For employees’ dependents, Motive covers 50% of their insurance premiums.

Work Location:

Remote or in-person in Oklahoma City

While Motive is headquartered in Oklahoma City, our team is fully distributed across the US. We are currently accepting applications from all US states.