Performance Manager

Force Marketing; Atlanta (GA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

Job summary

A leading marketing agency in Atlanta seeks a Performance Manager to optimize client success and dealership outcomes. The role involves aligning dealership goals with marketing strategies, managing client relationships, ensuring retention, and driving growth through data-driven insights. Ideal candidates should have a background in digital marketing and experience in client success management. The position offers competitive compensation and development opportunities.

Qualifications

• 3+ years in digital marketing, client success, or performance roles.
• Strong understanding of automotive industry preferred.
• Excellent communication and problem-solving skills.

Responsibilities

• Drive client success and optimize dealership outcomes.
• Retain accounts through proactive updates and relationship management.
• Lead performance management for all active marketing channels.

Skills

Digital marketing

Client success management

Relationship-building

Data analytics

Education

Bachelor’s degree

Tools

Salesforce

Google Suite

Job description

1 day ago Be among the first 25 applicants

This range is provided by Force Marketing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$65,000.00/yr - $85,000.00/yr

Direct message the job poster from Force Marketing

About the Role:

We are looking for a Performance Manager to drive client success, optimize dealership outcomes, and strengthen relationships through strategic communication and data-driven insights. In this role, you will align dealership objectives with digital marketing solutions, proactively manage performance, and identify growth opportunities to expand accounts. Your ability to collaborate cross-functionally and retain clients through exceptional service will be key to success.

Key Responsibilities:

Revenue Growth & Retention

• Align upsell solutions with dealership goals and opportunities
• Retain accounts and product penetration to minimize churn
• Identify and implement strategies for client growth

Client Relationship Management

• Own and nurture one-on-one relationships with dealership points of contact
• Conduct proactive performance updates and ensure regular client check-ins
• Manage and execute action plans for ‘At Risk’ clients
• Handle inbound client requests and coordinate with internal teams for resolution

Strategy & Performance Management

• Lead and manage Performance Calls for all active channels
• Provide performance updates and strategic recommendations to clients
• Deliver industry insights and best practices to optimize client campaigns
• Ensure marketing solutions align with dealership objectives and growth potential
• Work closely with internal teams (Client Success, Paid Media, and Sales) to support client outcomes
• Escalate budget changes, sentiment shifts, or performance concerns appropriately
• Share success stories internally and contribute to team knowledge-sharing

Administrative & Reporting Duties

• Maintain accurate dealership and contact information in Salesforce
• Send timely performance updates, call recaps, and action items to clients
• Monitor client engagement and escalate unresponsive accounts as needed
• Assist in onboarding new clients and ensuring seamless launch strategies

What Success Looks Like:

• Strong account retention and revenue growth within assigned accounts
• Regular client communication with proactive performance insights
• Alignment of marketing strategies with dealership objectives
• Effective problem-solving and rapid response to client concerns
• Expansion of accounts through additional solutions and increased budgets

What You Bring:

• Bachelor’s degree with 3+ years of experience in digital marketing, client success, or performance-based roles
• Strong understanding of the automotive industry and dealership operations (preferred)
• Excellent communication, problem-solving, and relationship-building skills
• Experience with Salesforce, Google Suite, and data analytics tools (preferred)
• Ability to manage multiple accounts, prioritize tasks, and deliver results

Monthly Profit Sharing + Bonus Opportunities

Quarterly Account Retention & Growth Incentives

Professional Development & Growth Opportunities

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing

• Industries

  Advertising Services

Referrals increase your chances of interviewing at Force Marketing by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Disability insurance

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