Performance Management Specialist

DAP Health; Palm Springs (CA); On-site; USD 70,654,000 - 79,361,000; Full time

Benefits offered by this job

On-site work location

Hybrid work option

Job summary

DAP Health is seeking a Performance Management Specialist to lead and manage the company’s performance evaluation processes. This role designs, implements, and improves review systems aligned with organizational goals, promotes development, and ensures fairness and transparency.

FTE: Modified FT – 32 hours/week with on-site presence at Palm Springs clinic. You will collaborate with Learning & Development, Talent Acquisition, and Compensation to align outcomes with development plans, promotions,

Qualifications

• Bachelor’s degree in human resources, business administration, psychology, or related field
• 3+ years of HR experience with a focus on performance management or employee development
• Knowledge of KPIs and best practices in performance management
• Experience with HRIS or performance management software
• HR certification preferred (PHR, SHRM-CP)
• Change management and organizational development preferred
• Knowledge of 360-degree feedback systems and competency models preferred

Responsibilities

• Design and implement performance management programs and tools
• Coordinate end-to-end performance review cycles (annual/quarterly)
• Provide training and support to managers and employees on evaluations and SMART goals
• Analyze performance data and report insights to leadership
• Drive continuous improvement and ensure policy compliance
• Collaborate with Learning & Development, Talent Acquisition, and Compensation to align outcomes with development plans, promotions, and rewards
• Manage all employee surveys (360, pulse, manager effectiveness, 180-day, annual evaluation) and report results
• Assist in customizing evaluations for different roles and duties as assigned

Skills

Communication skills

Analytical thinking

Education

Bachelor's degree in HR/related field

Tools

HRIS

Job description

Job DetailsJob Location: DAP Sunrise Admin - Palm Springs, CA 92262Position Type: Full TimeSalary Range: $30.77 - $34.62 HourlyJob Category: Admin - Clerical

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.

Job Summary

The Performance Management Specialist will lead and manage the company’s performance evaluation process. This role will be responsible for designing, implementing, and improving performance review systems that align with our organizational goals, promoting employee development, and ensuring fairness and transparency.

FTE: Modified F/T - 32 hours/wk

Supervisory Responsibilities:None

Essential Duties/Responsibilities

Design and Implement Performance Management Programs

• Develop and maintain performance evaluation frameworks, tools, and timelines that support the company’s culture and goals

Coordinate Performance Review Cycles

• Oversee end-to-end review processes (annual, semi-annual, or quarterly), including communication, scheduling, and documentation

Training and Support

• Collaborate with learning and development to develop training for managers and employees on how to conduct effective evaluations, give constructive feedback, and set SMART goals

Data Analysis & Reporting

• Analyze performance data and trends to inform leadership decisions and identify opportunities for talent development

Continuous Improvement

• Evaluate the effectiveness of the performance review system and recommend enhancements to drive engagement and accountability

Compliance & Documentation

• Ensure proper documentation of evaluations and compliance with internal policies and external regulations

Cross-functional Collaboration

• Work closely with Learning & Development, Talent Acquisition, and Compensation teams to align performance outcomes with development plans, promotions, and rewards
• Manage all employee surveys – 360, pulse survey, manager effectiveness, 180-day, annual evaluation, etc.
• Analyze and report on survey results
• Work with department managers to customize performance evaluations for each job to be able to give accurate, helpful feedback on job performance

Other duties as assigned

QualificationsRequired Skills/Abilities

• Excellent communication, facilitation, and interpersonal skills
• Analytical mindset with strong attention to detail

Education and Experience

• Bachelor’s degree in human resources, business administration, psychology, or related field
• 3+ years of experience in HR, with a focus on performance management or employee development
• Strong understanding of performance evaluation tools, KPIs, and best practices
• Experience with HRIS or performance management software
• Certification in HR (e.g., PHR, SHRM-CP) preferred
• Experience in change management and organizational development preferred
• Knowledge of 360-degree feedback systems and competency models preferred

Working Conditions/Physical Requirements

• This position is on-site at a DAP Health clinic location with the possibility of hybrid
• This job operates in an office setting and requires frequent times of sitting, standing, repetitive motion and talking
• Ability to lift up to 24 pounds