Performance & Insights Analyst

Ministry of Justice; North Carolina; Presencial; USD 43 000 - 70 000; Tempo integral

Resumo da oferta

Ministry of Justice is seeking a Performance Analyst within the North East Probation Service Performance Team, based within the regional Performance & Quality Team. The role supports management information provision and flexible analytic resources to meet team needs.

The post-holder will develop BI tools and dashboards, act as account manager for analytical requests, and work with PQO colleagues to share best practice while maintaining high-quality performance data for SLA reviews and decision

Qualificações

• NVQ Level 3 or equivalent in a relevant subject
• Microsoft Word, Excel, Access, Outlook, and PowerPoint (or equivalent)

Responsabilidades

• Developing new business intelligence, tools and reports
• Acting as Account manager for analytical requests from NPS division, ensuring understanding of requirements and translating these into analytical work
• Development and maintenance of management information dashboards for use within NPS directorate and division
• Responding to ad hoc analytical requests ensuring these are translated into efficient reports
• Assisting the preparation and delivery of training programmes
• Support manager with the provision of reports and analysis for SLA review meetings around performance. Develop action logs where appropriate
• Share knowledge and good practice to inform the continual improvement of service delivery
• Provide information, feedback and advice
• Develop and utilise data to identify trends and issues
• Comply with systems for the exchange of sensitive information, data and intelligence
• Manage Diversity and Quality
• Manage Projects
• Maintain effective communication with project stakeholders

Descrição da oferta de emprego

Ministry of Justice is seeking a Performance Analyst within the North East Probation Service Performance Team, based within the regional Performance & Quality Team. The role supports management information provision and flexible analytic resources to meet team needs.

The post-holder will develop BI tools and dashboards, act as account manager for analytical requests, and work with PQO colleagues to share best practice while maintaining high-quality performance data for SLA reviews and decision