Performance Improvement Specialist

State of Oklahoma; Tulsa (OK); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

Retirement plan with match

Training opportunities

Job summary

The Tulsa Center for Behavioral Health, part of the State of Oklahoma, seeks a Performance Improvement Specialist to support the Quality Improvement/Performance Improvement Department. The role emphasizes data collection, entry, and analysis, leveraging Excel, Word, PowerPoint, and the EMR system.

Applicants should have a bachelor’s degree with clerical/administrative experience and strong multitasking, organization, and customer-service skills to help improve care quality and compliance across

Qualifications

• Bachelor’s degree plus 1–2 years of related clerical/administrative work (Level II/III)
• Bachelor’s degree plus 4 years of related work (Level I)
• Experience with data collection and data entry to support quality improvement initiatives

Responsibilities

• Provide administrative support to the Quality Improvement/Performance Improvement department
• Assist clinical and quality improvement teams with data collection and data entry
• Utilize Excel, Word, PowerPoint and EMR systems effectively
• Demonstrate multitasking, organization, and strong customer service skills

Skills

Data analysis

Multitasking

Organization

Customer service

Critical thinking

Data entry

Education

Bachelor’s degree

Bachelor’s degree or higher in any field

Tools

Excel

Word

PowerPoint

EMR/Electronic Medical Record

Job description

Agency

452 MENTAL HEALTH AND SUBSTANCE ABUSE SERV.

Job Posting Title

Performance Improvement Specialist

Supervisory Organization

Tulsa Center Behavioral Health

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank.

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Full/Part-Time

Full time

Job Type

Regular

Compensation

Level III - $21.03; Level II - $18.51; Level I - $16.58

Job Description

PERFORMANCE IMPROVEMENT SPECIALIST

Join a team that CARES!

Here at ODMHSAS, we believe in I.C.A.R.E. – Integrity, Compassion, Accountability, Respect, and Excellence. Our mission is to promote healthy communities and provide the highest quality care to enhance the well-being of all Oklahomans. We take that very seriously – because we care!

About The Position

We are actively seeking a Performance Improvement Specialist to provide administrative support to the Quality Improvement/Performance Improvement department. Will assist the clinical and quality improvement departments with data collection and data entry to ensure compliance with standards and policies. This position will also utilize a variety of computer applications including Excel, Word, Power Point, and our electronic medical record. The duty of this position requires strong skills in multitasking, organization, customer service, data analytics and critical thinking.

Job Type/Salary

• Open/Close dates: 05/15/2026-Until filled
• Full-time
• Hourly rate: Level III - $21.03; Level II - $18.51; Level I - $16.58
• Primary Working Hours are 8:00am-5:00pm
• FLSA Status: Non-Exempt
• Primary Work Location/Department: TCBH – QI/PI Dept
• Vacancies: 1

Minimum Qualifications And Experience

• Level III - Bachelor’s degree plus two years of technical clerical, secretarial, or general office work, or an equivalent combination of education and experience.
• Level II - Bachelor’s degree plus one year of technical clerical, administrative, secretarial, or general office work, or an equivalent combination of education and experience.
• Level I - Bachelor’s degree or four years of technical clerical, administrative, secretarial, or general office work; or equivalent combination of education and experience.

Special Requirements

• Applicant must be able to pass an OSBI background check.
• Applicants must be willing and able to fulfill any job-related travel normally associated with this position and as such have a valid driver’s license.

Great Reasons To Work With Us

ODMHSAS is proud to provide a comprehensive benefits package designed to support our employees and their dependents. Our benefits include:

• Generous state paid benefit allowance to help cover insurance premiums
• A wide choice of health insurance plans with no pre-existing condition exclusions or limitations
• Flexible spending accounts for health care expenses or dependent care
• Employee assistance programs and health and fitness programs
• 11 paid holidays
• 15 days of vacation and 15 days of sick leave the first year
• Retirement Savings Plan with a generous match
• Longevity Bonus for years of service
• Student Loan repayment options
• Training opportunities for CEU requirements

About us:

The Tulsa Center for Behavioral Health (TCBH) is a psychiatric hospital accredited by The Joint Commission, dedicated to delivering evidence-based, patient-centered care. TCBH provides a safe, structured, and therapeutic environment that supports recovery and enhances quality of life for individuals and the community. The facility serves adults aged 18 and older who are experiencing a mental health crisis, with or without co-occurring substance use disorders, and who are medically stable.

In response to the increasing need for mental health services in our community, TCBH is being replaced by a new facility, the Oklahoma Psychiatric Care Center (OPCC). Situated in the OSU Academic Medical District in downtown Tulsa, this modern psychiatric hospital will feature 106 inpatient beds, an expanded residency program, and an enhanced range of behavioral health services. Construction of the OPCC is currently in progress.

Work Schedule

THIS AGENCY REQUIRES COVERAGE 24 HOURS, 7 DAYS PER WEEK. WORK HOURS AND LOCATION MAY VARY DEPENDING ON BUSINESS NECESSITY. EMPLOYEES MAY BE REQUIRED TO WORK WEEKENDS AND OVERTIME.

Reasonable accommodation to individuals with disabilities may be provided upon request.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub.