Performance Improvement Coordinator

State of Mississippi; Mississippi; Presencial; USD 44.000 - 61.000; Jornada completa

Descripción de la vacante

State of Mississippi is seeking a Performance Improvement Coordinator in Harrison County, MS. This full-time role provides program-wide performance improvement and reports to the Compliance Officer, driving STF processes toward higher quality care.

The position emphasizes data review, readiness for accreditation, and collaboration with health authorities, with responsibilities spanning audits, action follow-ups, and staff training.

Formación

• Bachelor’s degree typically required; 0–2 years of experience preferred.
• Behavioral health experience preferred.
• Strong data analysis and reporting skills.

Responsabilidades

• Lead program-wide performance improvement processes and chair PI committee.
• Review PI reports, follow up on action items, and ensure compliance with standards.
• Coordinate with Joint Commission, Medicaid and Department of Health for surveys.
• Maintain chart audits, data collection, and documentation.
• Provide training and coaching to staff on quality improvement.

Conocimientos

Healthcare knowledge

Data analysis

Communication skills

Administrative skills

Collaboration

Problem-solving

Training/coaching

Educación

Bachelor's degree

Descripción del empleo

Performance Improvement Coordinator in 24 - HARRISON COUNTY, MS

State of Mississippi

$43,509.31 - $61,171.92 Annually

Location

24 - HARRISON COUNTY, MS

Full-Time

Job Number

9068-0374-20261015harri

Opening Date

10/15/2026

10/26/2026 at 11:59 PM Central Time (US & Canada)

Agency Minimum Salary

$43,509.31

$61,171.92

About the Agency

The mission of Specialized Treatment Facility (STF) is to promote and strengthen the mental health and the education of up to 48 adolescent males and females who are experiencing behavioral difficulties in their homes, schools, and communities. Employees are charged with the responsibility of furthering STF’s mission by exhibiting the core values that are at its heart: Teamwork, Respect, Compassion, Integrity, and Safety. Specialized Treatment Facility employs milieu therapy as the foundation for the treatment of its residents. Milieu therapy is a planned treatment environment in which everyday events and interactions are therapeutically designed for the purpose of enhancing social skills and building confidence. This therapy uses common structures familiar to all children, such as daily routines, consistent rules and activities.The Project Manager I (Performance Improvement Coordinator) provides program-wide performance improvement to ensure we meet goals and expectations and improve STF processes. The Performance Improvement Coordinator is immediately supervised by the Compliance Officer. Call Human Resources for more information [phone].

The guiding principle of Performance Improvement is that each resident must be provided with the highest quality care, services and treatment. The direction of this treatment is with total and uncompromising application of federal, state and departmental regulations. The primary goal of Performance Improvement is to provide objective, systematic monitoring of services and the environment, and to pursue resolutions to any obstructions which impede the application of all standards to each resident’s care using an aggregate of assigned activities. Each resident will be ensured of the following qualities

• 1. Quality of Content: Conformity between the present standards and the actual practice of services.
• 2. Quality of Process: The total well-being of the resident through conformity to good practice by all service providers. Inter-departmental relationships, sequencing of events and inter-action with residents provide the framework for service provision.
• 3. Quality of Structure: The organization and maximum utilization of facilities, supplies and manpower as it relates to the flow of service.
• 4. Quality of Outcome: Measurable aspects of resident services which affect the resident’s outcome-based performance.
• 5. Quality of Impact: The effect that performance improvement provides on the total resident population of this facility.

Responsibilities and Duties

The Performance Improvement Coordinator is responsible for all aspects of the program-wide performance improvement process. This position is the PI committee chair. This position reports on data for areas which the PI Coordinator is responsible, actively follows-up on action items from monthly meeting; receives and reviews PI reports from other departments prior to meeting; follows up on discrepancies/issues as needed, actively pursues areas, processes, etc. throughout the facility where improvement may be needed, annual review of PI goals to suggest revisions and additions to PI goals as necessary; collection and analysis of PI, strategic plan data, inputting strategic plan data into programs used, review use of special procedures with MANDT team; knowledge of accreditation and licensing standards and skills to ensure ongoing compliance and survey readiness, primary contact for on-site reviews with Joint Commission, Medicaid and Department of Health, review of agencies’ standards as they are revised; ensuring STF’s compliance with agencies’ standards, including communicating any changes to responsible staff and updating applicable STF policies and procedures, completion of annual Joint Commission focused assessment and application, coordinate with program director for responses to any compliance issues; conducting post-discharge follow-ups, contacting parents/guardians, contacting community mental health, MYPAC providers or other sources re resident’s post-discharge progress; chart audits, including actively following up on discrepancies, inputs discrepancies and status updates in documentation review database, follows-up on seclusion/restraint forms/data to ensure completion, compliance with policies and that effort was made to avoid use of emergency procedure(s). May need to provide impromptu or formal training to staff in conjunction with Training Director, if a therapist is known to be leaving the facility, audit charts of their caseload prior to their leaving, may assist Medical Records Clerk with routine chart audits. Maintains de-escalation and lifesaving techniques such as Mandt and CPR certification as required by STF. Maintains a valid driver license and liability insurance to be a driver of a state vehicle. All STF employees are responsible for reading, understanding, and adhering to all policies, protocols, and memorandums. Universal Precautions and Infection Control policies must be adhered by all STF employees.

What you'll need to be Successful

Performance Improvement Coordinators are expected to possess a range of knowledge, skills, and abilities to effectively implement and evaluate improvement initiatives. Here are some of the key areas where these professionals excel: Healthcare Knowledge: Understanding healthcare practices, regulations, and best practices is crucial for performance improvement coordinators. This includes knowledge of medical practices, staffing needs, and compliance with government regulations. Communication Skills: Strong communication skills are essential for interacting with healthcare professionals and conveying information effectively. Data Analysis: Proficiency in data analysis and statistical process control is necessary for evaluating performance metrics and implementing corrective actions. Administrative Skills: Administrative skills are vital for planning, assigning, supervising, and reviewing activities, as well as managing budgets and preparing reports. Collaboration: Coordinators often work with various healthcare professionals and departments, so collaboration and teamwork are important skills. Problem-Solving: The ability to identify opportunities for improvement and develop effective solutions is a key competency for performance improvement coordinators. Proficiently facilitates performance improvement efforts and coaches others in the development of performance improvement capabilities. Maintains competence in applicable licensure, certification, accreditation and other regulatory body requirements. Coordinates department and facility Performance Improvement Committee meetings, analyzes trends of performance metrics/business unit level dashboards, identifies opportunities for improvement, develops and maintains management action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success. Provides consultation to teammates and leadership in areas of quality, compliance, accreditation and safety. Facilitates assessments, develops, implements and evaluates corrective action plans based on past surveys and preparatory tracer activities. Utilizes facilitation skills, data analysis and statistical process control to effect improvement in quality and clinical outcome. Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques. Provides education and training on accreditation compliance and accreditation matters. Demonstrates knowledge of the principles of growth and development and possesses the ability to respond to age specific issues and data reflective of the patient’s status.

Preferred Qualifications

Typically requires a Bachelor’s degree and 0-2 years of experience.AGENCY PREFERRED QUALIFICATIONS: Behavioral mental health experience preferred.

Address 210 East Capitol Street
Suite 800
Jackson, Mississippi, 39201