PERFORMANCE IMPROVEMENT CONSULTANT II (3621)

Memorial Health; Springfield (IL); Hybrid; USD 47,000 - 73,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) match

Paid time off

Job summary

Memorial Health in Springfield, IL is seeking a Performance Improvement Consultant II to lead system-wide quality initiatives and mentor entry-level staff. You will apply Lean Six Sigma methodologies with cross-functional teams to drive patient safety, reduce waste, and improve reliability across clinical and operational processes.

The role combines autonomy with coaching from Master Black Belts and requires strong data analysis, facilitation, and communication skills.

Qualifications

• Bachelor’s degree in Business, Management Engineering, Industrial Engineering, Organizational Behavior, Healthcare Management or related field required.
• ASQ Lean Six Sigma Green Belt certification required; Black Belt preferred.
• Minimum 2 years of on-the-job experience in Six Sigma/Lean, analytical tools, and/or team facilitation.

Responsibilities

• Lead system-level or cross-departmental improvement projects.
• Mentor entry-level consultants and coaches Yellow/Green Belts.
• Collaborate with Memorial Health teams to apply Lean Six Sigma methodologies.
• Deliver measurable improvements in patient safety and operational performance.

Skills

Lean Six Sigma

Data analysis

Facilitation

Mentoring belts

Education

Bachelor's degree in Business or related field

Master's degree preferred

ASQ Lean Six Sigma Green Belt

Tools

QI Macros

Minitab

Microsoft Office

Job description

Focused on the Future of Care We're looking for talented, passionate healthcare professionals to join the team at Memorial Health as we build the future of healthcare. If you're ready to be part of a transformative organization that puts people first, take a look at what we have to offer.

Position Type: Hybrid

Job Description Summary:

Responsible for leading quality and performance improvement initiatives that drive patient safety, reduce waste, improve process reliability, and optimize operational efficiency. Collaborates with multidisciplinary teams across Memorial Health to apply Lean Six Sigma methodologies, facilitate change, and sustain measurable improvements in clinical and operational outcomes. The Performance Improvement Consultant II leads system-level or cross-departmental projects and serve as a mentor for entry level consultants, who focus on unit-level projects under supervision. This role works with a high degree of autonomy while receiving strategic oversight and coaching from Master Black Belts and Quality Leadership. This role works independently with minimal supervision. Handles moderately complex issues. Has departmental influence and cross-functional outcomes and may lead small project teams. This role is central to building a culture of continuous improvement by serving as a project leader, educator, and mentor, ensuring that initiatives align with Memorial Health’s mission and deliver measurable impact on patient care and operational excellence.

To review Memorial's Benefits click here:

Benefits - Memorial HR Job Description:

Education:

• Bachelor’s degree in Business, Management Engineering, Industrial Engineering, Organizational Behavior, Healthcare Management or related field required.
• In lieu of Bachelor’s degree, 5 years related experience will be considered.
• Master’s degree in Healthcare Administration, Public Health, Business Analytics, or related discipline is preferred.

Licensure/Certification/Registry:

• American Society of Quality (ASQ) Lean Six Sigma Green Belt certification required. Must maintain certification through ASQ recertification process; Black Belt preferred.

Experience:

• Minimum 2 years of on-the-job experience in one or more areas: Six Sigma and Lean Methodologies, Analytical Tools, and/or Team Facilitation
• Demonstrated success leading system-level or cross-departmental projects to improve outcomes, patient safety, or operational performance.
• Clinical experience highly desired.
• Familiarity with healthcare regulatory standards (Joint Commission, IDPH) or Baldrige Health Care criteria desired.

Other Knowledge/Skills/Abilities:

• Advanced ability to perform data analysis, identify trends, and translate findings into actionable strategies.
• Strong facilitation and change management skills to lead diverse teams.
• Ability to independently balance multiple high-priority projects in a fast-paced environment
• Proven mentoring and coaching skills to guide Yellow Belts, Green Belts, and project team members.
• Proficient in statistical and quality improvement software (QI Macros, Minitab, Simul8, etc.) and Microsoft Office Suite
• Familiarity with clinical workflows, EHRs, and healthcare data sources.
• Excellent written and verbal communication skills, with ability to communicate effectively with all levels of the organization.
• Strong, analytical, planning, problem-solving and organizational skills.

Pay Transparency

$34.34 - $53.23 Additional compensation in the form(s) of participation in our annual incentive program are dependent on role. Pay is based on factors such as work experience, education, certification(s), training, skills, and competencies related to the role.

Memorial Health also offers a comprehensive benefits plan, which includes paid time off, 401(k) match, and health/ dental/ vision insurance options. All benefits can be found at https://jobs.memorial.health/about/benefits/

If you require a reasonable accommodation to complete this application or participate in the hiring process, please contact [e-mail]. Requests will be handled confidentially.