Performance Improvement Associate

WVU Medicine; Keyser (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

PVH Potomac Valley Hospital in Keyser, WV, seeks a Performance Improvement Associate to support data management and analytics for healthcare processes. You will identify metrics, build tools, and coordinate targets with enterprise strategy to drive quality improvements.

The role involves collecting and analyzing data, producing user-friendly reports, and presenting recommendations to supervisors. Strong Excel skills, attention to detail, and collaboration across multidisciplinary teams are

Qualifications

• High school diploma or equivalent with 5 years healthcare quality experience, or a Bachelor’s degree with 6 months healthcare quality experience.
• CPHQ certification is preferred.

Responsibilities

• Assist with data collection and trend analysis to measure performance and changes.
• Assist with data collection and analysis to maintain certifications and ensure optimal reimbursement.
• Assist with development of physician office quality initiatives and use tools to solve problems.
• Assist with identifying opportunities to improve preventative screening and disease management from data.
• Analyze performance data to support enterprise-wide performance improvement goals.
• Ensure accuracy and meaningful interpretation of data for colleagues.
• Interpret data definitions and communicate with office supervisors to drive improvements.
• Track data accuracy and timeliness.
• Help develop user-friendly tools for communicating key processes and indicators.
• Research and prepare accurate, user-friendly reports and trends for departmental indicators.

Skills

Data analysis

Presentation skills

Attention to detail

Stakeholder communication

Multidisciplinary collaboration

Education

High school diploma or equivalent

Bachelor’s degree in Business or related field

CPHQ certification (preferred)

Tools

Microsoft Excel

Job description

## Performance Improvement AssociateApply: Potomac Valley Hospital (PVH): Full time: Posted Today: JR26-44742## Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position.A successful applicant will have a change-oriented, improvement-focused outlook, with a desire to collaborate with multidisciplinary groups to build tools for data management of healthcare processes. This role will support clinics in identifying key metrics to collect, creating tools to support management with tracking and communicating those metrics, and coordinating departmental targets with larger organization-wide strategy. Additionally, this individual will be responsible for assisting with key organizational data, analyzing the data for performance improvement opportunities, and presenting recommendations for implementation.**MINIMUM QUALIFICATIONS****:****EDUCATION, CERTIFICATION, EXPERIENCE, AND/OR LICENSURE:**1. High school diploma or equivalent **AND** Five (5) years healthcare related quality experience;**OR** Bachelor’s degree in Business or other related field **AND** Six (6) months of healthcare related quality experience.**PREFERRED QUALIFICATIONS****:****EDUCATION, CERTIFICATION, AND/OR LICENSURE:**1. Certified Professional in Healthcare Quality (CPHQ).**CORE DUTIES AND RESPONSIBILITIES:**The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.1. Assists with basic data collection through various methods such as chart reviews of patients, aggregates data, analyzes data for trends, recommends alternative courses of action, and measures success of changes.2. Assists with basic data collection and analysis as required to maintain certifications or ensuring optimal reimbursement of services provided.3. Assists with development and implementation of physician office patient safety or quality improvement initiatives and assuring success of through the use of appropriate tools to help problem solve and benchmark.4. Assists with identifying strategic opportunities for improving preventative screening rates, chronic disease management, and customer satisfaction through basic data analysis.5. Provides assistance in analyzing performance data and trends to achieve enterprise-wide Performance Improvement goals ensuring that data is accurate, meaningful, and easily interpreted.6. Demonstrates attention to detail and accuracy in managing clinical information and proficiency in the required data management tools.7. Assists with accurately interpreting data definitions and communicates both verbally and in writing to office supervisors to facilitate improvements.8. Tracks and validates data accuracy and timeliness.9. Assists clinic office supervisors and front-line staff with the development of user-friendly tools for communicating key processes and outcome indicators in a timely manner.10. Researches, analyzes data, and prepares accurate and user friendly reports.11. Compiles and trends data and prepares reports for departmental performance improvement indicators.**PHYSICAL REQUIREMENTS:**The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, grasping, and typing are necessary body movements utilized in performing duties through the work shift.**WORKING ENVIRONMENT:**The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. Cognizant of environmental factors, infection control issues and maintains a safe environment.**SKILLS AND ABILITIES:**1. Ability to deal tactfully and harmoniously with all levels of the organization2. Ability to manipulate data in Microsoft Excel3. Ability to prepare professional presentations and present those presentations to different levels of the organization4. Strong Analytical skills required5. Detail-oriented with the ability to connect the details to the big picture**Additional Job Description:****Scheduled Weekly Hours:**40**Shift:****Exempt/Non-Exempt:**United States of America (Non-Exempt)**Company:**PVH Potomac Valley Hospital**Cost Center:**499 PVH Physician Practice Admin**Address:**100 Pin Oak LaneKeyserWest Virginia